AutoNation Acura Stevens Creek

I've been Acura customer for last 4 years and I've used A1 and B1 services from Steven Creek. This is the second time I am seeing the best service from one of the agents named Mike Djamali. He wa I've used A1 and B1 services from Steven Creek. This is the second time I am seeing the best service from one of the agents named Mike Djamali. He was courteous, soft spoken and gave me detailed explanation on the services required. I also had some issues with my A/c Vent, Right hand armchair and he mentioned to check with his manager and gave a quick answer stating that he can get it fixed by ordering the new part which he did on time. He also recommended that my tires had to be replaced. He gave me guidance that Acura Steven's creek got good discounts in case I've to get my car fixed. I'll definitely recommend Mike's services to any customer who visits the Acura Steven's creek. More

The first time we went to Acura Stevens Creek, was just to look for a possible upgrade for our present car, Mr Jadon introduced us to their latest model of MDX (2014). we great knowledge about the vehicle, to look for a possible upgrade for our present car, Mr Jadon introduced us to their latest model of MDX (2014). we great knowledge about the vehicle, he explained to us all the new and great features of the car, we were convinced that it is the car thats right for us, he is friendly and patience and really answer all our questions, the finance manager really help us in processing the papers and extended all possible help he can, I will really recommend Stevens Creek Acura for such a wonderfull experience when buying a car. More

I purchased an Acrua RDX in June 2013. Brian and Jeremy made the purchase experience great. The process was quick and easy. Great car, great price, great persons. made the purchase experience great. The process was quick and easy. Great car, great price, great persons. More

I recently bought the Acura ILX from AutoWest Acura and it was the BEST experience I've ever had at a Dealer ( this is my third automobile purchase)! Of course this experience is due to having such a grea it was the BEST experience I've ever had at a Dealer ( this is my third automobile purchase)! Of course this experience is due to having such a great Sales Representative! The Sales Manager who assisted me is Brian Plowman. Brian's PROFESSIONALISM and WILLINGNESS to work with me made this transaction the best auto purchase I've ever done. In addition he is very diligent to responding to all of my questions via email and when at the dealership, he spent time with me going through all the functions the ILX offered including setting up my bluetooth. He made sure that I was "all set" before I drove my brand new Acura ILX home. If you are shopping for a car, I HIGHLY RECOMMEND contacting Brian S. Plowman, Internet/Fleet Sales Manager at AutoWest Acura. More

Tom Procter provided a very pleasant, stressfree car shopping experience. He knows the Acura RDX very well and was able to provide information, advise, and instructions/introductions to the many featur shopping experience. He knows the Acura RDX very well and was able to provide information, advise, and instructions/introductions to the many features of this car. Naturally I did not need any service yet, so can't comment about it. I would recommend this dealership and Tom Procter as consultant and salesman any time. More

The sales person, Sergio, was good at first he was helpful but not pressuring. When we told him what we wanted EXACTLY, they "looked everywhere in the north state" and said they could not get it. Th helpful but not pressuring. When we told him what we wanted EXACTLY, they "looked everywhere in the north state" and said they could not get it. They tried to talk us in to buying the tech package, which according to them was in ALL the cars available. When we got on the phone and called other Acura franchises we found what we wanted in other cities. It was only when we told them we would go there to buy the car that they amazingly found a car within one hour (and it was only 35 minutes away). The finance manager was really, really annoying. He took over 1.5 hours to fill out the necessary forms, and tried multiple times to sell us packages we didn't want. He kept lowering the price, and eventually we caved on a few. If we had bought them originally, I guess that would have meant we would have been fools. More

I've been in the market for a newer used car and have been in contact with a few different Acura Dealerships. Tom Proctor was very helpful in getting information to me about a car I found on the internet been in contact with a few different Acura Dealerships. Tom Proctor was very helpful in getting information to me about a car I found on the internet, as well as looking into a trade in value on my current car. He was very courteous and quick to respond to my inquiries. More

I purchased my brand new 2004 TL from this dealership and have been using them for the maintenance service ever since. I have always been very happy with the service that I received from Dave and/or Cathy Jo have been using them for the maintenance service ever since. I have always been very happy with the service that I received from Dave and/or Cathy Jocius. They are the only reason why I keep coming back to this dealership for service. I could go to Sunnyvale Acura which is just .25 miles away from my home but Dave and Cathy do not work there! I am thinking about getting my next car from Acura Stevens Creek, thanks for your great service all these years. Wai See More

I worked with both Philippe and Brian for almost three months. They were very patient while I decided on a new MDX. I could not be happier with their assistance. They were knowledgeable and thorough. I wo months. They were very patient while I decided on a new MDX. I could not be happier with their assistance. They were knowledgeable and thorough. I would definitely recommend anyone go to Autowest Acura of Stevens Creek for assistance in purchasing a new SUV or car. More

I had an issue with one of the service programs I signed up for, and was very upset that nobody called me back. However, Joe followed up with me and wanted to make sure I was satisfied, which I appreciated up for, and was very upset that nobody called me back. However, Joe followed up with me and wanted to make sure I was satisfied, which I appreciated. More