AutoNation Buick GMC Corpus Christi

Made a last minute appointment for an oil change, yet they were able to get me in and out quickly. Tim was very helpful with keeping me informed of my vehicle status and was able to get me back on the r they were able to get me in and out quickly. Tim was very helpful with keeping me informed of my vehicle status and was able to get me back on the road in just over an hour. Appreciate you all being efficient. More

I was welcomed with friendliness and everyone seemed very professional at your store. I thought everything was done in a quick manner and was out the door in no time professional at your store. I thought everything was done in a quick manner and was out the door in no time More

I was on my way home, from Corpus Christi to Austin, when my truck died on me. After being towed to AutoNation Chevrolet, the service rep was very kind and sympathetic of my situation. He checked the codes a my truck died on me. After being towed to AutoNation Chevrolet, the service rep was very kind and sympathetic of my situation. He checked the codes and knew exactly what was wrong. He made sure they had the part and had one of their mechanics make the fix. I was in and out of there in an hour. And, this was Saturday afternoon. I can’t tell you how relieved I was. AutoNation will always be the Dealership I go to when I’m in Corpus Christi. More

Very friendly personnel, and they explained the service thoroughly. We’re now considering moving our entire business fleet to this dealership for maintenance and possibly, for future vehicle purchases. thoroughly. We’re now considering moving our entire business fleet to this dealership for maintenance and possibly, for future vehicle purchases. More

The salesman Bryan was knowledgeable and friendly. The vehicle seems okay, so far so good. The vehicle seems okay, so far so good. More

Friendly service with a great turnaround. Received a text as soon as my vehicle was in the shop getting worked on. Not too long later my vehicle was repaired and ready for pick up. Wish more Received a text as soon as my vehicle was in the shop getting worked on. Not too long later my vehicle was repaired and ready for pick up. Wish more service centers operated in this manner. Will come back for more services when needed More

Salesman Rod Rodriguez made the sale seamless, highly recommended for any future buyer purchases. No pressure there to answer questions and provide insight. recommended for any future buyer purchases. No pressure there to answer questions and provide insight. More

Great service. Jason Wilson did a great job assisting me with my concerns. So far the repair made appears to be a good one. Very happy with the repair and servic Jason Wilson did a great job assisting me with my concerns. So far the repair made appears to be a good one. Very happy with the repair and service. More

I called ahead to get a broken part on my liftgate looked at and fixed. I went into my appointment the next day and a friendly gentlemen greeted me, looked me up, and asked if I was there for an oil change. at and fixed. I went into my appointment the next day and a friendly gentlemen greeted me, looked me up, and asked if I was there for an oil change. I explained why I was there and he had me wait on my service rep in the waiting room. A few minutes later the service rep (Dustin) came over. He too asked why I was there and asked if I was getting an oil change. I explained to him why I was there and he went out to take a look. He was pleasant. When he came back he was no longer pleasant and talked down to me with a rude tone the rest of my visit. He very rudely asked me who had removed the broken part from the lift gate. I answered and explained the situation (I had a blowout and was on the side of the highway stranded, then my liftgate wouldn't close). I explained that we had to do something in order to get off the highway and get somewhere safer and that the liftgate would not go down. He was dismissive and rude and said there was no way warranty would cover that - which is fine if that's the case, but it was the WAY that he said it. He treated me like an idiot. In front of a waiting room of people, at that. He acted like I was a complete fool for having brought my car in in the first place. Then he asked if I just wanted to take it back home. I asked about getting a part and getting it fixed and he said that his customers often don't have an extra couple hundred dollars lying around so he didn't know if I wanted to just take it back home. So he just assumed I couldn't pay for a part anyway, so he wasn't even going to look it up. I asked for the price. He left, looked up the part info, then announced to the whole waiting room that it would be $799 to fix it and what did I want to do. I told him to please go ahead and put my car in line to get an oil change since I was already there and I'd call my husband about the part and get right back to him. After talking to my husband I came back in and asked a few more questions about the way the warranty works. I asked if he was going to submit it at all and see if they'd cover it, or not. He said no and that if I wanted I could just take it somewhere else in town. At that point, I decided to stop talking to him and asked for his manager. He brought his manager, George, over and just stood there in the waiting area looking at me. I asked if we could please step into an office out of the middle of the service department. George sat down with me, listened to what I had to say and was very apologetic about the rudeness from Dustin. I explained to him that I absolutely do not like being talked to like that and he agreed it was uncalled for. If the issue isn't covered, fine, but there was no reason to talk down to me and insinuate I couldn't even pay for the part. George was very professional and explained the warranty situation to me and got me a quote on the part. When my car was done getting an oil change, he comped me for it, which was appreciated. George did what he could to right the situation. Dustin's behavior was uncalled for and unnecessary. More

The whole process took longer than we expected but everyone was helpful and nice. My husband has diabetes and they let us leave while they finished the paperwork so we could eat lunch. everyone was helpful and nice. My husband has diabetes and they let us leave while they finished the paperwork so we could eat lunch. More