AutoNation Buick GMC Corpus Christi

The dealership was very attentive and gave me information of when my car would be ready. Mr. Russell was alot of help. of when my car would be ready. Mr. Russell was alot of help. More

One department doesn’t necessarily reflect the reputation of an entity as a whole but this dealership, most specifically the service department, made me regret ever taking my vehicle in at all for reputation of an entity as a whole but this dealership, most specifically the service department, made me regret ever taking my vehicle in at all for what was a much needed inspection. In short, my wife and I were never called with an update or status throughout the process nor were we informed of the initial diagnosis! I called 3 days in row with no answer and was informed my vehicle would be ready that same day, just to pick it up a week later. I communicated with the advisor, manager and eventually the department director and the night my wife and I went to pick up the vehicle the director failed to inform someone that I’d be picking up! At this point the entire department has gone home and I’m having to wait an additional hour and half to take what’s mine, after I was told that same morning that it’d be good to go upon arrival! I fully understand the nationwide shortages and the effects of Covid but at some point people no longer need excuses, they need results! By the way Covid and shortages have no direct effect on you picking up a phone or sending an email to communicate with a customer, your efforts, attitude & character, or lack thereof, most definitely do! Maybe you should quit pitching a measly $100 fuel card incentive and perhaps reimburse everyone’s fuel that makes more than 1 trip to your no-result office?! Just a thought... diesel and gas run high but this all can be avoided if you communicate and do your job! More

Sevice is great went in for an oil change as scheduled dropped off my truck it was ready within the hour dropped off my truck it was ready within the hour More

I recommend a Autonation to anybody great service George is always very helpful Very satisfied is always very helpful Very satisfied More

Nice friendly and clean environment. The people make you feel comfortable and at ease with the buying experience. Shawn demonstrated knowledgable feedback and answered all my questions The people make you feel comfortable and at ease with the buying experience. Shawn demonstrated knowledgable feedback and answered all my questions with his excellent customer service skills! Albert made the process easy and non-stressful. Looking forward to continued years of business with this fine establishment. More

It was a pleasure working with AutoNation Buick GMC Corpus Christi. Aaron was extremely helpful and very professional. His communication was excellent prior to my arrival at the dealership. They had th Corpus Christi. Aaron was extremely helpful and very professional. His communication was excellent prior to my arrival at the dealership. They had the best deal on the vehicle I was shopping for which is initially why I drove two and a half hours out of my way. Worth it! More

I knew the car was in good hands to get a replacement "key" as everyone at AutoNation does their very best. replacement "key" as everyone at AutoNation does their very best. More

Service Rep Jason Wilson, as always does a professional job working with his customers to feel comfortable when talking with him. Jason has great commumication skills. job working with his customers to feel comfortable when talking with him. Jason has great commumication skills. More

Everyone was friendly and courteous, my appointment was on time and waiting time was what I was told. on time and waiting time was what I was told. More

This was one of my worst experiences with GMC service to date. I called in to make an appointment for an oil change. There were multiple coupons on their website, and I was confused if I'd be paying $40 o date. I called in to make an appointment for an oil change. There were multiple coupons on their website, and I was confused if I'd be paying $40 or $100. I spoke with two different ladies, both of which were pretty rude. One was very combatant, telling me that the coupon I was reading didn't exist, etc. She placed me on hold while she gave someone her Whataburger order, complained about her kid's recent auto service experience at Volkswagen, etc. It was crazy. They finally got me scheduled a few days later on Wednesday. Their website showed availability for Monday. Finally, I just said forget it and went in where one of the service advisors, David Flores, took care of me right away with a smile on his face. The service was fine, but the receptionist needs some training. More