AutoNation Buick GMC Henderson - Service Center
Henderson, NV
415 Reviews of AutoNation Buick GMC Henderson - Service Center
Went in for an oil change, was helped by Juanita. She was great, very helpful and informative. Waited around 1.5 hrs, not too bad. They washed it as well. Great experience 😊 She was great, very helpful and informative. Waited around 1.5 hrs, not too bad. They washed it as well. Great experience 😊 More
I always have a great experience with the service department. The employees are knowledgeable and with their help me truck is always serviced properly. department. The employees are knowledgeable and with their help me truck is always serviced properly. More
Service has always been excellent! Service advisors are friendly and knowledgeable and take time to explain options. Very clean in waiting room and offices Service advisors are friendly and knowledgeable and take time to explain options. Very clean in waiting room and offices More
Dealer was very busy day of my appointment. With only two service advisors they were able to process everything efficiently. Big thanks to Jon Valiao, excellent customer service! With only two service advisors they were able to process everything efficiently. Big thanks to Jon Valiao, excellent customer service! More
This is the worst dealership I've ever taken a vehicle to. They are horrible about keeping you informed. They had my truck for a month and nothing was done. I left several messages and crickets. After a m to. They are horrible about keeping you informed. They had my truck for a month and nothing was done. I left several messages and crickets. After a month I got a message that they still hadn't looked at the truck and the technician would hopefully look at it that day. I said forget it I'm picking up my truck today. Unbelievable! More
Service writer Ronald did a great job. He got my oil change, tire rotations, and two recalls done in timely manner. Will definitely come back for all my service needs thank you He got my oil change, tire rotations, and two recalls done in timely manner. Will definitely come back for all my service needs thank you More
TERRIBLE customer and automotive service! I was charged $900 to replace the front brake pads and rotors on my 2017 Buick Enclave at Buick Autonation Henderson. When I picked up my vehicle the I was charged $900 to replace the front brake pads and rotors on my 2017 Buick Enclave at Buick Autonation Henderson. When I picked up my vehicle the brake pedal went all the way to the floor. They took the vehicle back into the service department and it came back out with the same problem. Service manager James test drove the vehicle and then told me there was nothing wrong with the brakes. I asked why did the brake pedal go all the way down to the floor. He stated that when you have the brake pads changed sometimes the pedal feels different. Rather than finding out what problem was causing the brake pedal to be so low, he just walked away. Stay away from Buick Autonation Henderson because they provide the worst customer and automotive service for the highest prices! I wish I could give them zero stars! More