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AutoNation Buick GMC Henderson - Service Center

Henderson, NV

4.4
412 Reviews

412 Reviews of AutoNation Buick GMC Henderson - Service Center

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November 15, 2022

The GMC team is always informative and easy to talk with. Professionalism at its best! More

by Lmalmgren12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josee Torres
Nov 18, 2022 -

AutoNation Buick GMC Henderson responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

November 14, 2022

The service department is very efficient. They found what was wrong with my vehicle and Kenny thoroughly explained the process. My vehicle was serviced and returned to me quickly. More

by mrs.nprice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny
Nov 18, 2022 -

AutoNation Buick GMC Henderson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

November 07, 2022

Jose Torres, Service advisor, Antonio Morales, Service Mgr. and Johnny the technician were the ultimate in professionalism, courtesy and very considerate!!! Chuck clearly informed me of the estimated wait More

by rodney prince
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny, Jose Torres, Antonio Morales, Chuck
Nov 15, 2022 -

AutoNation Buick GMC Henderson responded

Hello Rodney, we're happy you found our staff to be so supportive during your experience here at Autonation Buick GMC Henderson. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 05, 2022

Jose Torres quickly identified my GMC Sierra truck issues and gave me the option to leave it with him and get things fixed or come back another time. I left it and got it back to the perfect running conditio More

by Jax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Torres, & shuttle driver
Nov 13, 2022 -

AutoNation Buick GMC Henderson responded

Hi, we're happy you found our staff to be so supportive during your experience here at Autonation Buick GMC Henderson. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 04, 2022

We had a 9 am appointment for a complimentary 3 month oil change after purchasing the vehicle at the end of July. I thought the oil change service includes a tire rotation and safety inspection and I ment More

by jw_lasvegas
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Lisa Parasrami
Nov 13, 2022 -

AutoNation Buick GMC Henderson responded

Hi, we strive for 100% satisfaction, and we regret to find out that this was not the case. If you would be willing to give us another chance in the future, please reach out to our General Manager at (702) 570-0288. We would appreciate the chance to turn your experience around.

November 02, 2022

Jose my service representative knew that I just had surgery a couple of weeks before, so he made sure that I did not have to walk and brought my automobile to the door closest to the waiting area. It More

by deangoldhammer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josè, Lisa Parasrami
Nov 09, 2022 -

AutoNation Buick GMC Henderson responded

Hi, we're happy you found our staff to be so supportive during your experience here at Autonation Buick GMC Henderson. If you have any further questions, please don't hesitate to reach out! Take care!

October 28, 2022

Kenny was ready for me when I got there so no waiting time. He also did his best to get me done so I could attend to sick grandbabies. More

by lynnacostalee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No one else
Nov 05, 2022 -

AutoNation Buick GMC Henderson responded

Hi, we're happy you found our staff to be so supportive during your experience here at Autonation Buick GMC Henderson. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

October 27, 2022

I’ve been getting my GMC sierra truck and other GMC vehicles serviced at this location for many years. Service is very thorough and I don’t have to wait long. I live 30-4in away but will drive to thi More

by DT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
4732 Jose Torres, Lisa Parasrami
Nov 04, 2022 -

AutoNation Buick GMC Henderson responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Autonation Buick GMC Henderson. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Nov 04, 2022 -

DT responded

I am happy with GMC Henderson. With that said, it so happen that a few days after getting my service done my battery went dead and needed to be replaced. We’ve had this battery for 5 years which is amazing. According to my service receipt, the battery was tested and passed which is hard for me to believe since it was dead a few days later. I would think the test would show that it was at its end and would need to be replaced. When getting the basic service done it usually takes 1-1/2 hours but this time it only took an hour which I thought 🤔 that was fast. I’m not saying that the job wasn’t done but it’s the first time this happen and I didn’t think anything about it at the time until the battery went dead. Like I said I am happy with GMC Henderson and will continue the drive 30 mins to get my service done. Thank you!

October 27, 2022

The customer service I received was excellent and they truly made sure I was taken care when I had to take the shuttle to get to work. More

by E.Drake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa
Nov 04, 2022 -

AutoNation Buick GMC Henderson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 25, 2022

In 2021 my fan kept running when the car was shut off. I called service and was told this is normal. I drove to Flagstaff, AZ and was told the same thing at the Buick dealer. When I returned home the e More

by kim.mikelson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Manager and Service Writer, Lisa Parasrami
Nov 02, 2022 -

AutoNation Buick GMC Henderson responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (702) 570-0288 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

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