AutoNation Buick GMC Henderson - Service Center

Service Dept. staff were courteous, waiting area comfortable and clean with free coffee, hot chocolate and lots of vending machine options. Extremely clean restroo staff were courteous, waiting area comfortable and clean with free coffee, hot chocolate and lots of vending machine options. Extremely clean restrooms. More

Jose was very professional, and the service was efficient. We were treated in a friendly manner by all employees that we encountered on the day of service. The waiting area was very pleasant an efficient. We were treated in a friendly manner by all employees that we encountered on the day of service. The waiting area was very pleasant and thank you for the free coffee! More

Ryan was friendly, professional and we bonded immediately- we both are Yankee fans. He took care of my current service requests and advised me of the service that needed to be done the next time immediately- we both are Yankee fans. He took care of my current service requests and advised me of the service that needed to be done the next time I come in. Thank you Ryan. More

Oh wonderful dealership highly recommend to anyone who wants to go through service especially Kenny the underwriter great customer service on top of everything and will give you every option and is very s wants to go through service especially Kenny the underwriter great customer service on top of everything and will give you every option and is very strict. Highly recommend the service department especially very friendly and direct upfront my xxx off to these guys are going to bat for me and taking care of my vehicle. Kenny you’re the man appreciate your help buddy. More

Friendly and efficient, even though it’s a bit far from home every time I come here they make it worth it. Also very honest with wait times and any expected delays home every time I come here they make it worth it. Also very honest with wait times and any expected delays More

Great place, friendly staff, clean, but long wait times for service even with a appointment for service even with a appointment More

They took care of my car right away Didn't had to wait long very friendly place long very friendly place More

Went in for an oil change and a couple minor repairs, they ordered the parts, and I had to return the following weekend for the repairs to be completed. The scheduling an execution was good, and I can't they ordered the parts, and I had to return the following weekend for the repairs to be completed. The scheduling an execution was good, and I can't say enough good things about their shuttle driver Jesse for driving me around 2 Saturdays in a row. The negative and it's kind of an important item... my wife asked me what's that, is that from the Yukon pointing to something in the driveway. It was one of the lug-nuts, it had fallen off. I reinstalled it and then checked all of them myself (4 wheel brake job), and found 2 or 3 others loose; not necessarily loose enough to fall off, but I was able to tighten them easily enough never the less. I called the service office to let them know it happened, I had to leave a voice mail as no-one answered. I believe the mailbox said it was the assistant service manager, and as I'm typing this I've never received a call back from anyone. Even if just to acknowledge it happened and simply apologize. More

In my experience, the service here has always been very professional, informative and accommodating. Denise Kipling always goes the extra mile to make sure you leave satisfied with your service! She has ev professional, informative and accommodating. Denise Kipling always goes the extra mile to make sure you leave satisfied with your service! She has even gone as far as answering questions for me after hours to ensure I was taken care of. More

Service advisor, Denise was friendly, and kept me informed as to what going on and ordered part for my recall. informed as to what going on and ordered part for my recall. More