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AutoNation Buick GMC Henderson - Service Center

Henderson, NV

4.4
412 Reviews

412 Reviews of AutoNation Buick GMC Henderson - Service Center

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October 13, 2022

Really appreciate the services, I'm too happy with the service in my car!! The people is really awesome. I recommend AutoNation Buick GMC Henderso 100% More

by Logancorr0610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RYAN MAGGIO
Oct 18, 2022 -

AutoNation Buick GMC Henderson responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 12, 2022

Our service tech Ryan was so helpful and accommodating. He was very apologetic when we waited over 3 hours for just an oil change. More

by Roxannemeding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Oct 17, 2022 -

AutoNation Buick GMC Henderson responded

Roxannemeding, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 11, 2022

tech could not determine cause of issue, asked for them to do a symptom based diagnostic, techs refused and said they could only do a computer scan to find codes. drove with a tech to see if I could replic More

by mad.mak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose
Oct 17, 2022 -

AutoNation Buick GMC Henderson responded

Mad, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (702) 570-0288 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

October 11, 2022

Was in for an oil change. A battery load test was done and it passed. 2 days later, the battery died and I had to replace it. Wouldn't a load test have determined that the ba More

by valari
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Kenny Ly
Oct 17, 2022 -

AutoNation Buick GMC Henderson responded

Valari, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (702) 570-0288 -- we hope to hear from you soon.

October 10, 2022

I appreciate working with Teresa. She is great explaining everything that needs to be done. More

by Skbusch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa
Oct 15, 2022 -

AutoNation Buick GMC Henderson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 07, 2022

very happy with AutoNation Buick GMC and Denise is a grate service advisor. I'm starting to get concerned about the quality of the workmanship coming out of the shop. over that past couple years I've More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise , Jose, service manager name sorry I forgot
Oct 12, 2022 -

AutoNation Buick GMC Henderson responded

Hello there, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

October 07, 2022

Absolutely great experience That AutoNation Buick GMC Henderson I recommend this location to everyone I know, The customer service & extremely comfortable environment Is totally worth Waiting at the deal More

by dkzinnen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Ly
Oct 13, 2022 -

AutoNation Buick GMC Henderson responded

Hello, we're happy you found our staff to be so supportive during your experience here at Autonation Buick GMC Henderson. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 07, 2022

Took my 2016 Cascada in for service yesterday due to a squealing sound I thought it was a defective serpentine belt. I was advised that it was the PCV valve assembly, and not a defective belt. They did More

by michael.mosso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms Coker, and her supervisor
Oct 12, 2022 -

AutoNation Buick GMC Henderson responded

Hello Michael, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (702) 570-0288 to discuss what we can do to help.

Oct 12, 2022 -

michael.mosso responded

I got my vehicle back yesterday. Fortunately, there was an existing reason why the repair was at no cost due to what they called a “special coverage”. I am not certain what that is but I am happy it was available. The car seems to be running fine. Thanks

October 07, 2022

I had the oil changed and the tires rotated on my 2022 GMC Canyon. You took roughly 45 minutes, Not longer than any other place in town. You know if something goes wrong the dealership will take care of i More

by Johnny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Oct 13, 2022 -

AutoNation Buick GMC Henderson responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

October 05, 2022

Denise has always done a great job of taking care of any issues we have had with our car More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise
Oct 10, 2022 -

AutoNation Buick GMC Henderson responded

Hello there! Thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

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