AutoNation Buick GMC Henderson - Service Center
Henderson, NV
415 Reviews of AutoNation Buick GMC Henderson - Service Center
Making the appointment was very easy, all the repairs were done when promised. The service manager Denise Kipling kept me informed of progress. were done when promised. The service manager Denise Kipling kept me informed of progress. More
Prices are fair and reasonable. The purchase process was fairly easy. However, the after sales customer service is extremely lacking. The service department is fast, clean, and or The purchase process was fairly easy. However, the after sales customer service is extremely lacking. The service department is fast, clean, and organized. My service tech was courteous and knowledgeable. The car wash could use a little help though. More
The radiator was replaced on my car. The service was completed in a timely manner. My only concern is with the phone system in attempting to reach the service department via the 702-55 The service was completed in a timely manner. My only concern is with the phone system in attempting to reach the service department via the 702-558-3300 number. It seems that many times no one is designated to answer it when “service” is selected. I have been doing business with this dealership for 20 years and this has been an on going situation over time. Using the advisors cell phone number has made it better but they are very busy. I guess it would help if the dealership would advise the customer which method they prefer. More
I took my Hyundai in for some repairs as I was referred by the Auto Nation USA dealer because they closed thier service department with that in mind the GMC dealer did not do the repairs to my car and want by the Auto Nation USA dealer because they closed thier service department with that in mind the GMC dealer did not do the repairs to my car and wants me to go to Hyundai. I am very diassapointed as my vehicle needs repairs I have a warranty with Autonation on my car and GMC does not work on Hyudai. This is not good business practice as I am now in the middle with no repairs nor a resolution. More
Very friendly staff and presents themselves well groomed and professionals. Denise is a true professional and always explains every service recommendations in a very understandable fashions. Auto Nation i and professionals. Denise is a true professional and always explains every service recommendations in a very understandable fashions. Auto Nation is lucky to have such a superb employee. More