AutoNation Buick GMC Laurel
Laurel, MD
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154 Reviews of AutoNation Buick GMC Laurel
Very poor service people. As of now I would not Buy another vehicle from AutoNation, nor would I recommend AutoNation to anyone else. I will also let the people that I have As of now I would not Buy another vehicle from AutoNation, nor would I recommend AutoNation to anyone else. I will also let the people that I have recommended know the type of service that I received. It was very hard to get any one in the service department to give me the status of my vehicle. I had to call the sales department to get someone in service. I got rid of her card, I think her name was Ms. Porter More
Very professional and Courteous to the customers I will definitely travel from Baltimore to Laurel to get my vehicle serviced at this dealership definitely travel from Baltimore to Laurel to get my vehicle serviced at this dealership More
Good customer service ! That's why they are always busy. However if you can find a little time they gonna make it for you.... That's why they are always busy. However if you can find a little time they gonna make it for you.... More
Everyone was pleasant and friendly. Our salesman, Darryl Reid was great! Every question I asked was answered to my satisfaction. The whole process was a little long but very thorough. I Our salesman, Darryl Reid was great! Every question I asked was answered to my satisfaction. The whole process was a little long but very thorough. I would have no problem buying from them again. More
The Service Department was awful. The technician lied to me several times about what time and day my car would be ready. He even told me it was done and when I arrived to pick it u The technician lied to me several times about what time and day my car would be ready. He even told me it was done and when I arrived to pick it up he said the mechanic told him it would be at least another 2 hours, he asked if wanted to wait. The next day I discovered the parts had not even arrived when he told me it was done. More