The sales technician (Joevanni Sotelo),was fantastic...
Positive aditude, friendly voice,s to want us to be there... everything went well, until we we met with Nick the financial technician. He tried to co
Positive aditude, friendly voice,s to want us to be there... everything went well, until we we met with Nick the financial technician. He tried to convince us to add on a warranty that we didn't want. We kept saying no, but he kept pressing. Talking fast, and moving papers around without offering time to explain, or ask questions. We finally gave in... But upon further research found out, that we did not need that warranty at all. We asked him to remove it, and finally had to hold back our proof of insurance and down payment check, in order to get him to take it off. When we arrived at the Dealer to pick up our car, and sign the new corrected forms... Nick made it known that he was squeezing us in, as if it was a great inconvenience for him, and a great favor for us... We drove two hours to pick up our car, and yet he was very brief and to the point, and almost pouty... All because we finally said no, and meant it... No means NO folks! The first time, and the fifth time... Otherwise, we would have rated this dealership higher!!