AutoNation Buick GMC Park Meadows

Quite professional. Kept me informed every step of the way. Informed me of items that would add to the cost before addressing them, allowing me to agree or omit. Kept me informed every step of the way. Informed me of items that would add to the cost before addressing them, allowing me to agree or omit. More

Jake got us in for an oil change last minute and helped us through the process. Thanks! us through the process. Thanks! More

Jacob Miller was very helpful and kind he made sure I was taken care of and did follow up. taken care of and did follow up. More

I was greeted right away. My oil change and alignment was done guicky,I was satisfied. My oil change and alignment was done guicky,I was satisfied. More

I was in and out of the dealer very quickly. TJ was extremely helpful. I was able to explain exactly what I wanted and how the car I saw would possibly fit my needs. They didn’t attempt to over TJ was extremely helpful. I was able to explain exactly what I wanted and how the car I saw would possibly fit my needs. They didn’t attempt to over sell me. They gave me an excellent offer on my trade in. I swapped on baby for a new baby! I love my car thank you all for everything and for one of the best car buying experiences ever! 💜 More

My car-buying experience was nothing short of spectacular. Jason Montgomery explained the new features of my new Terrain and answered all of my questions. I was able to test drive and purchase my spectacular. Jason Montgomery explained the new features of my new Terrain and answered all of my questions. I was able to test drive and purchase my vehicle in just a couple of hours. When I returned to pick up my vehicle, I was early, but it was clean and ready. I will recommend my friends and family visit AutoNation Buick GMC Park Meadows for their next purchase! More

Very friendly and helpful service. The sales rep was nice, respectful, just talked really fast and needed to slow down a bit. However, the detail cleaning of the interior of the car The sales rep was nice, respectful, just talked really fast and needed to slow down a bit. However, the detail cleaning of the interior of the car was not as you would expect from a dealership. They did take it back to do another round of detail, but still wasn't that good. More

I was not shown how to use the radio or features. I was not told about the 3 yrear Google package. I was not told about the 3 yrear Google package. More

My first three or four experiences with this service department were awful. I addressed my concerns with Mark Perry, who I felt listened and heard me. My last two service appointments have been with P department were awful. I addressed my concerns with Mark Perry, who I felt listened and heard me. My last two service appointments have been with Payton as the service technician, and she has been absolutely phenomenal. She is responsive, thorough, and follows through with everything she says. She kept me informed every step of the way and would routinely update me on status of repairs. Dealing with Payton after dealing with others who were less than professional (poor follow through, poor customer service, and quite frankly, rude) has made all the difference in the world. I will say that after lengthy discussion(s) with Mark, he asked me to inform him of my next service appointment. I did so. He informed me that he was going to be out of town during my visit but that he would let the service manager know I was coming and that he (Mark) would follow up with me upon his return trip to find out how my service appointment went, but that did not happen. I did not hear from Mark. That was disappointing but I do feel like he heard my concerns when we did converse. If it weren't for Payton, I would not be brining my vehicle there for service. Payton should be recognized for going above and beyond to care for her customers - something I've not experienced prior to her arrival at this dealership. All service techs there need to take notes from her. Payton is the exception to the rule at this service department and without her, I would not be going there for service. Thank you, Payton, for restoring my faith in outstanding customer service. More

The general manager, Mark Perry is a very difficult man to work with and certainly does not have the customers best interest in mind. to work with and certainly does not have the customers best interest in mind. More