AutoNation Buick GMC Park Meadows

I was very disappointed on how long it took. I had an appointment to get my oil changed and it took over 2 hours. Yes 2 hours to do an oil change with an appointment. I also discovered later tha I had an appointment to get my oil changed and it took over 2 hours. Yes 2 hours to do an oil change with an appointment. I also discovered later that when they removed the oil filter they ended up dumping the whole contents over my engine. I had a pool of oil on the block and the whole underneath dripping with oil. I initially thought I had an oil leak when I took it home and then realized what had happened. I now have to clean the mess it created on my garage floor and my vehicle. More

Excellent customer my service technician was very professional greeted me as I came on to the dealership. Jacob walked me through the process of what was going on with my vehicle. I am a worry wart professional greeted me as I came on to the dealership. Jacob walked me through the process of what was going on with my vehicle. I am a worry wart and was assured my vehicle would be road ready. Thanks Jacob! More

In for service on a 2001 Yukon Denali. Even though the vehicle is 22 years old both the technician and the service advisor Jake, are friendly to deal with and knowledgeable with this gener Even though the vehicle is 22 years old both the technician and the service advisor Jake, are friendly to deal with and knowledgeable with this generation of Yukon. Jake answered all my questions and I even had a chance to speak with the service technician. Good experience overall. I would recommend AutoNation Buick GMC Park Meadows. More

We’ve been to 4 GMC dealers in the last 3 months looking for our dream car and none of them made us feel welcome like Autonation did. As soon as we got out of our car, Robert G.Bennet approached us and mad for our dream car and none of them made us feel welcome like Autonation did. As soon as we got out of our car, Robert G.Bennet approached us and made us feel so welcome. We explained to him what we wanted and he went above and beyond to get our dream car. He truly was amazing. The whole staff at Autonation seem very friendly. More

Easy to deal with on service concerns. .The staff was friendly, pleasant and easy to deal with. In the past I have owned Cadillacs which seems to provide a higher level of customer service, .The staff was friendly, pleasant and easy to deal with. In the past I have owned Cadillacs which seems to provide a higher level of customer service, nicer waiting area, snacks, water and sodas. More

The service representative was very friendly and helpful. The work was completed very quickly and was excellent The work was completed very quickly and was excellent More

Larry, our assistant Service Manager , walked me to my car to make sure it would start. We have had trouble with it since we bought it. Bad Battery!! New car had to have it jumped and charged 4 times. car to make sure it would start. We have had trouble with it since we bought it. Bad Battery!! New car had to have it jumped and charged 4 times. More

Excellent customer service in the service department. Payton was more than helpful and kept me updated through the whole process while they had my vehicle. Will definitely revisit in the future for my se Payton was more than helpful and kept me updated through the whole process while they had my vehicle. Will definitely revisit in the future for my service needs. More

Dealership isn’t the worst however I definitely think each experience will differ depending what sales man you have. Waited for a week after putting down down payment with no call or update on when car w each experience will differ depending what sales man you have. Waited for a week after putting down down payment with no call or update on when car was going to be ready. Finally got confirmation call, drive the 1.5 hours down to be told car is still being detailed and they weren’t able to replace the windshield they were supposed to, and i actually had to wait 2 more hours for the car to finish (why did you even call to say it was ready?) Fast forward 2.5 weeks later, glass company just showed up with wrong windshield due to lack of communication again on dealers end. Waiting another week yet again. More

Employee was professional and my vehicle was serviced immediately had a cup of coffee waited immediately had a cup of coffee waited More