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AutoNation Buick GMC West Sahara - Service Center

Las Vegas, NV

4.3
349 Reviews

349 Reviews of AutoNation Buick GMC West Sahara - Service Center

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September 09, 2022

Service was good and timely. Arno do my service rep was knowledgeable about the truck and informative about the service required. More

by thrasher007@cox.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armondo
Sep 13, 2022 -

AutoNation Buick GMC West Sahara responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 08, 2022

From the first time you pull up to the promised time I drove away, it was a pleasure to drive a GMC. More

by Kuku in Las Vegas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armando ( service writer )
Sep 12, 2022 -

AutoNation Buick GMC West Sahara responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 05, 2022

Staff was helpful and treated me professionally. Happy with the service. Also grateful that the car is washed after the work s completed. More

by larrydvg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Wong
Sep 11, 2022 -

AutoNation Buick GMC West Sahara responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 04, 2022

Allen Wright is a very good service manager an easy to communicate with. Also he will research an answer for your question that he is unfamiliar with. Overall rating is very good. More

by Roy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Wright
Sep 09, 2022 -

AutoNation Buick GMC West Sahara responded

Hi Roy, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

September 03, 2022

I scheduled an oil change. My experience was awesome. The staff got me in and out within an hour. Customer service was excellent. More

by Warriordiver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
Sep 07, 2022 -

AutoNation Buick GMC West Sahara responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 01, 2022

Brian Strawn was very helpful. There was a problem with the Key to start my car. But it was resolved quickly. I'm looking to buy an SUV from this Dealer. Money is tight but I beli More

by gpelonis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Strawn
Sep 06, 2022 -

AutoNation Buick GMC West Sahara responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 30, 2022

no follow up, recall parts not available? ? no call back , hard to reach service, too many phone promps More

by kim2scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
no one
Sep 03, 2022 -

AutoNation Buick GMC West Sahara responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

August 24, 2022

Everyone was nice upon my visits and phone discussions. The maintenance occurred in a fairly timely manner. I did get frustrated when I couldn't get an ETA on completion for a couple of days, but eventuall More

by Caesar421fs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Wong
Aug 28, 2022 -

AutoNation Buick GMC West Sahara responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 22, 2022

My car was ready when promised. The only problem is the service person didn't listen to a message I left & I have to bring my car back for another problem. More

by JC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen
Aug 26, 2022 -

AutoNation Buick GMC West Sahara responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

August 20, 2022

much better than I ever expected, excellent all the way and really fast , must tell all my Buick experience More

by drfranco38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Easy
Aug 24, 2022 -

AutoNation Buick GMC West Sahara responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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