AutoNation Buick GMC West Sahara - Service Center

All service personnel were helpful and courteous the process of servicing my vehicle was fast and accurate process of servicing my vehicle was fast and accurate More

Great service, staffs are friendly, I always have good experience at West Sahara GMC Buick Autonation. experience at West Sahara GMC Buick Autonation. More

Brian my service manager understands my need good service. Alway provide excellent service. Like to be pick-up . service. Alway provide excellent service. Like to be pick-up . More

Always very good service. Sorry don't need to make up fifteen words to say good job Sorry don't need to make up fifteen words to say good job More

Got in in a timely manner. Car was finished earlier than estimated. Overall pleasant experience. Car was finished earlier than estimated. Overall pleasant experience. More

I brought my car back for the second time for an an oil change I had no problems getting in and out, I was greeted when I entered and assisted away. Everyone was very pleasant. My advisor Ezekiel was aweso change I had no problems getting in and out, I was greeted when I entered and assisted away. Everyone was very pleasant. My advisor Ezekiel was awesome and took care me I really appreciate it. Thank you! More

I had to bring my 2021 Encore GX for the third time in year for a dead battery. Both prior visits we informed the service rep that the back windshield wiper was stuck. Both times we were told this issue year for a dead battery. Both prior visits we informed the service rep that the back windshield wiper was stuck. Both times we were told this issue was independent of the dead battery. We were also told by the service manager that batteries on new cars sold during the pandemic were not as good as batteries made prior to the pandemic. On the second visit, I was told unless we drive the car 5 miles once every three days, there is a high probability the battery would fail. Not sure how that works when use park your car at the airport for a 4+ day trip. I also shared that this information was not part of the sales managers sales process. I wonder why? It was not until we came in for the third visit and deal with the gentleman who oversees the service division that we actually found a resolution. He actually listened to the challenge and found a solution. I have had a 2015 Buick Enclave that has only had 2 batteries. This was part of my challenge understanding why a 2015 car performs better than a 2021 car. Two final points - when I was called and advised that my car was ready for pick up, I asked if it could be washed. I was told it was already done. When I picked it up, it had not been washed. Also, I have reached out twice with no response to share my experience with the dealership GM. Hence the reason I am now writing this review. More

They were very informative, polite and made sure to explain everything before any work was done. explain everything before any work was done. More

Kind very friendly service and very professional. I will recommend this to my friends And family. It’s always a pleasure to do business. I always trust my vehicle and it will be in good hands. I will recommend this to my friends And family. It’s always a pleasure to do business. I always trust my vehicle and it will be in good hands. More

I talked with a service manager he was nice and polite. Because I was on a trip and don’t live in your area I wanted it looked at that day. But he knew what was wrong. Well I needed to finish my trip. So I Because I was on a trip and don’t live in your area I wanted it looked at that day. But he knew what was wrong. Well I needed to finish my trip. So I rented a car and drove to Phoenix. But before the day was over I got a call to tell me he was wrong and it could be fixed sooner. If I had known that I would have stayed and not changed my trip. More