AutoNation Buick GMC West Sahara - Service Center

They provided exceptional service. The service representative was courteous the repair was timely. In addition they inspected the vehicle and provided the video for my review. The service representative was courteous the repair was timely. In addition they inspected the vehicle and provided the video for my review. More

best experience I have ever had bringing in my Buick Regal for repair.Special thanks to the service advisor-Brian Strawn. He was very helpful and practiced above and beyond excellent customer service. Regal for repair.Special thanks to the service advisor-Brian Strawn. He was very helpful and practiced above and beyond excellent customer service. More

Easy quick service. Polite knowledgeable service department. Prices seem fair. All questions answered. Thank you Polite knowledgeable service department. Prices seem fair. All questions answered. Thank you More

I’m not satisfied with this dealer because my tire is currently under warranty & was supposed to be replaced in 3 business days , it has been over two weeks & I’m being told Mid June .. I should have bee currently under warranty & was supposed to be replaced in 3 business days , it has been over two weeks & I’m being told Mid June .. I should have been given a similar tire since they do not have it in stock .. Customer service is very professional, I’m not a happy camper More

Been waiting over two weeks for a part to fix my recalled Pontiac Vibe airbag. Communication has been poor and I was hung up on by secretary staff. Pontiac Vibe airbag. Communication has been poor and I was hung up on by secretary staff. More

Good service, starting with the promptness to provide an appointment. Once we arrived at the dealership, they were able to work on the vehicle quickly and we were on our way. appointment. Once we arrived at the dealership, they were able to work on the vehicle quickly and we were on our way. More

I would recommend this dealer ship with other because they did what they said they would do they did what they said they would do More

I went in to have my tire replaced under warranty, I do appreciate how the service provider (Perez) went above & beyond to ensure I was taken care of ; however the guy who sits next to him wasn’t as helpfu appreciate how the service provider (Perez) went above & beyond to ensure I was taken care of ; however the guy who sits next to him wasn’t as helpful.. More

Had my vehicle easy to long for a simple fix. Then 2 weeks later vehicle had same issue as the original issue. Brought vehicle back. Next morning service writer calls me and said oh all we had to Then 2 weeks later vehicle had same issue as the original issue. Brought vehicle back. Next morning service writer calls me and said oh all we had to do is reset check engine light vehicle is good. I said did you drive vehicle. Drive it up and down Sahara. I said you need to take on freeway. Next morning I get message from service writer. We found that you need two spark plugs and Teri feel injectors. This is what they supposedly they fixed last time. All the fuel injectors and all the spark plugs. They have vehicle another week got this small problem. Then I go pick up vehicle and they try to charge me for something I already paid for that was supposedly fixed Two weeks ago. Shady. Mashed me think first they didn’t drive vehicle. Maybe they just turned it on and reset check engine light. Then try to charge for something you supposedly fixed. Really. More

oil change price first stated over 100. 00 . I stated that I had been told it wood be 70.00, got that price. Also asked for a quot on Malibu 2014 trunk lock/latch to be fixed xxx $550.00. th 00 . I stated that I had been told it wood be 70.00, got that price. Also asked for a quot on Malibu 2014 trunk lock/latch to be fixed xxx $550.00. this is going to be in my mind to never by another Chev. car. More