AutoNation Buick GMC West Sahara - Service Center

responsive and caring Patti, my service advisor is excellent. She even remembered me from the last visit and reminded me that I didn't need to do an oil change at this ti Patti, my service advisor is excellent. She even remembered me from the last visit and reminded me that I didn't need to do an oil change at this time. I only needed to replace a dead battery that was covered under warranty. The AutoNation Technician was excellent, friendly and got the replacement done as quickly as he could. I have had very positive experiences with AutoNation on Sahara, since the very first purchase of the truck, right through until current. More

Happy customer Had to have my Terrain towed here from the Henderson dealership which didn't make me happy. But the service was exceptional and sure changed my mood Had to have my Terrain towed here from the Henderson dealership which didn't make me happy. But the service was exceptional and sure changed my mood and attitude about the whole process! Gary did an extremely great job of taking care of us and our transmission problem! More

Warranty I had a fuel injector go out and they wouldn't cover it under the warranty, which I got from autonation. I had to go to another dealership to get it c I had a fuel injector go out and they wouldn't cover it under the warranty, which I got from autonation. I had to go to another dealership to get it covered under the warranty. So they cost me money I shouldn't have spent anything and was still charged, when it was covered. I worked with patti who was cool, but just a horrible experience with the dealer More

Great Customer Service From Scheduling to Service Consultant (Robert Seymore) to the Service Manager (Mike), I am not looking for VIP treatment but they made me feel like Re From Scheduling to Service Consultant (Robert Seymore) to the Service Manager (Mike), I am not looking for VIP treatment but they made me feel like Real Customer and not as a Goose that can lay golden egg. Thanks, keep it up guys! More

Customer Satisfaction Took my car in for oil change, air filter change, and tire rotation. Mike, the Service Manager, was really proactive. I was waiting for about 35 minu Took my car in for oil change, air filter change, and tire rotation. Mike, the Service Manager, was really proactive. I was waiting for about 35 minutes and I was out the door. These people really go out their way to satisfy customers. Thank you Mike More

Oh my god They did not have the oil to change the oil for my vehicle on a scheduled oil change they did a car wash on the vehicle and it was terrible so we sen They did not have the oil to change the oil for my vehicle on a scheduled oil change they did a car wash on the vehicle and it was terrible so we sent through again and I don't think after 3 to 5 times that it would've been right More

Excellent Experience! Your service department and Ms. Denise Kipling are the best. Tech. fixed my car on time and I really appreciated them. More Power to you. Your service department and Ms. Denise Kipling are the best. Tech. fixed my car on time and I really appreciated them. More Power to you. More

If you looking for the best costumer service, here they are I can't be more satisfied with this dealer ship.I'll be their loyal customer as long as I'm living in Nevada.That I can tell you guys. They are the be I can't be more satisfied with this dealer ship.I'll be their loyal customer as long as I'm living in Nevada.That I can tell you guys. They are the best More

Service Was Great When you go to have your Vehicle serviced, look for Michael Aldridge, Service Advisor. He will explain everything to you on what needs to be done, and When you go to have your Vehicle serviced, look for Michael Aldridge, Service Advisor. He will explain everything to you on what needs to be done, and no unnecessary stuff where other places will tell you this and that needs to be fixed just to make some money from you. He makes you feel comfortable. No Rip Off. And the enviroment and customer service was great! More

Unsatisfied Their service guy was a little pushy the technician that did the inspection on my car put on the paper that all of my tires were at the correct PSI wh Their service guy was a little pushy the technician that did the inspection on my car put on the paper that all of my tires were at the correct PSI when they weren't and one of my tires has a nail in it that nobody seemed to notice More