AutoNation Buick GMC West

Poor customer service. The service department only completed half of the work I requested. The service managers have no clue about the vehicles that they are advising custo The service department only completed half of the work I requested. The service managers have no clue about the vehicles that they are advising customers on. More

Usually its been a good experience, but this last time the tech damaged the interior of my vehicle. I am still waiting for them to fix the damage they caused.i expect the part to be replaced the tech damaged the interior of my vehicle. I am still waiting for them to fix the damage they caused.i expect the part to be replaced More

Went for an oil change. Appreciated the attention I received from the moment I pulled up. The video of their findings was great! Appreciated the attention I received from the moment I pulled up. The video of their findings was great! More

Kept me informed during service call , service department was outstanding and was concerned that the part to repair my vehicle was not in stock. was outstanding and was concerned that the part to repair my vehicle was not in stock. More

Christine was great to work with, she was on the ball getting everything done! Definitely would go back to buy from Christine again. Everyone was pleasant to work with. getting everything done! Definitely would go back to buy from Christine again. Everyone was pleasant to work with. More

I was delighted to have the Service Representative present, listening, and assisting in making suggestions for the maintenance of my car. The work done was timely. The cost was as expected. I did not present, listening, and assisting in making suggestions for the maintenance of my car. The work done was timely. The cost was as expected. I did not want it to be more than expected. The wait time was less than I expected. At completion, there was a review and a plan for going forward. Very good experience. More

Joey was very friendly, informative, & thorough! I was half an hour early for my appointment. They got my car in early also & finished in record time. I was sent a video of the underside of the car. I was half an hour early for my appointment. They got my car in early also & finished in record time. I was sent a video of the underside of the car. They were checking the tire tread. Joey explained everything that was done. He had the car washed for me which was a first & was much appreciated. It saved me an extra stop on my trip down to the big city from my mountain home! I met the service manager Gary. He was pleasant also. He verified an important detail for me. I have dealt with this dealership since 2018. I am very happy with them. Even if you have a problem they step up & fix it! I will be returning here of course. More

I was met as I drove in and was kept informed on the progress of my vehicle maintenance. Polite and courteous personal. progress of my vehicle maintenance. Polite and courteous personal. More

Alec was an awesome sales rep for us and made purchasing the vehicle so easy. the vehicle so easy. More

Average in today's post pandemic world, blahs, blahs, blahs, blahs, blahs, blahs, blahs, blah. blahs, blahs, blahs, blahs, blahs, blah. More