I traded my 2014 Toyota Rav 4 for a 2008 Saab 9-7 on January 7, 2019. It took numerous phone calls and threats to finally receive on January 21, 2019 the $4,900 they promised me in trade. As of January 28, 2019, I have still not received on piece of paper legal or otherwise regarding this transaction. No temporary tags to allow me to drive the car, no title application, no bill of sale, nothing. For three weeks now, i have no car to drive. I call every three days, have spoken to the salesman, the sales manager, and the finance office manager. Nothing but phony promises "it's in the mail", or "let me have him call you right back". Do not deal with these thieves. They will take your car in trade and never deliver.