AutoNation Buick GMC West

doesn't deliver paperwork I traded my 2014 Toyota Rav 4 for a 2008 Saab 9-7 on January 7, 2019. It took numerous phone calls and threats to finally receive on January 21, 2019 I traded my 2014 Toyota Rav 4 for a 2008 Saab 9-7 on January 7, 2019. It took numerous phone calls and threats to finally receive on January 21, 2019 the $4,900 they promised me in trade. As of January 28, 2019, I have still not received on piece of paper legal or otherwise regarding this transaction. No temporary tags to allow me to drive the car, no title application, no bill of sale, nothing. For three weeks now, i have no car to drive. I call every three days, have spoken to the salesman, the sales manager, and the finance office manager. Nothing but phony promises "it's in the mail", or "let me have him call you right back". Do not deal with these thieves. They will take your car in trade and never deliver. More

Great job Ryan was very helpful. He went out of his way to make sure we got the truck we were looking for at a great price. Ryan was very helpful. He went out of his way to make sure we got the truck we were looking for at a great price. More

Super Groovy Customer Service I had the pleasure of working with Charlie at GMC West, AutoNation. He was responsive, and available, and very accommodating. I appreciate all of the I had the pleasure of working with Charlie at GMC West, AutoNation. He was responsive, and available, and very accommodating. I appreciate all of the work during this experience, but Charile and everyone involved. I would recommend this dealership to anyone. They were super groovy! More

No Hassle This place rocks! Tiny was amazing to deal with. I love my new Buick Encore it handles so well in the snow I was shocked. I've already referred my bes This place rocks! Tiny was amazing to deal with. I love my new Buick Encore it handles so well in the snow I was shocked. I've already referred my best friend to Tiny and she is finishing up a deal on a Encore today too. The negotiating was so easy it made it the best buying experience ever. Thanks guys! More

Amazing Experience! I had a great time buying my new car! Chris was easy and fun to work with and very low pressure. He made sure we had all the information we needed on I had a great time buying my new car! Chris was easy and fun to work with and very low pressure. He made sure we had all the information we needed on the vehicle we came in on, and then turned us on to a certified pre-owned that was MORE car with MORE features and a longer warranty for LESS money! Finance was easy and the managers were helpful as well! Thanks! More

Great Customer Service!! Tiny was great! So informative, quick, no pressure. He worked hard for us and made it a smooth, easy experience. I would definitely recommend Autonati Tiny was great! So informative, quick, no pressure. He worked hard for us and made it a smooth, easy experience. I would definitely recommend Autonation Buick Gmc West and will use them for my next car! More

NEW PURCHASE JUST BOUGHT A NEW TRUCK AND I LOVE IT ! ALL THE FEATURES WERE EXPLAINED IN DETAIL, SO IT WAS WELL UNDERSTOOD. THE DIESEL IS SO QUIET. JUST BOUGHT A NEW TRUCK AND I LOVE IT ! ALL THE FEATURES WERE EXPLAINED IN DETAIL, SO IT WAS WELL UNDERSTOOD. THE DIESEL IS SO QUIET. More

Best ever!!!!!! We had a great buying experience with our sales person Matt and their financing team was great. We will defiantly recommend this dealership to our f We had a great buying experience with our sales person Matt and their financing team was great. We will defiantly recommend this dealership to our friends and family. More

New Yukon Purchase! Bought a new Yukon. Salesman "Chuck" was no xx, very knowledgeable, helped me get a Veteran discount I had not heard of. Bob G. in Finance also helped Bought a new Yukon. Salesman "Chuck" was no xx, very knowledgeable, helped me get a Veteran discount I had not heard of. Bob G. in Finance also helped. Tom More

Fast and Friendly These guys at Auto Nation Buick made my buying experience the best ever! I love my new Buick Encore. The process was so quick and easy and their selec These guys at Auto Nation Buick made my buying experience the best ever! I love my new Buick Encore. The process was so quick and easy and their selection was the best. Thanks to my salesman Tiny and the General Manager Dennis who made this my best buying experience ever. More