AutoNation Buick GMC West

Dominick Nichols was great. He made it easy to buy a car. He had answers to every question we threw his way. He made it easy to buy a car. He had answers to every question we threw his way. More

Had the help of Skylar throughout my entire process. Helped me out insanely and no complaints from him. I was not the easiest customer, but his patience and thoroughness is appreciated Helped me out insanely and no complaints from him. I was not the easiest customer, but his patience and thoroughness is appreciated More

Being greeted by Joey when I drove in to the service entrance was just a nice touch of the customer service that you provide. You have a real gem with Joey...I have asked to talk with him every time I entrance was just a nice touch of the customer service that you provide. You have a real gem with Joey...I have asked to talk with him every time I call or visit. More

Scheduled Maintenance was good, but didn't address the "issues" I listed upon drop off. "issues" I listed upon drop off. More

Very helpful sales team and was attentive to me being high maintenance on looking/ test driving several different vehicles. It was late during a weeknight and they put together things quickly and efficie high maintenance on looking/ test driving several different vehicles. It was late during a weeknight and they put together things quickly and efficiently. More

Good service, friendly, understanding and looking for the best solution. There are only a few conditions of the car that I didn't pay attention to, such as the front left fog light that was broken and loo best solution. There are only a few conditions of the car that I didn't pay attention to, such as the front left fog light that was broken and loose, the front brakes had thinned by 55%. I should have asked for a new replacement. More

Extremely poor communication, unreliable for the most basic maintenance needs, and unknowledgeable and disrespectful staff. I would never recommend this service department, nor will one of our fleet truc basic maintenance needs, and unknowledgeable and disrespectful staff. I would never recommend this service department, nor will one of our fleet trucks be trusted in AutoNation’s hands again in the future! More

Excellent dealer good honesty for part of the employ i would recommend this dealer go n see what inventory the have. would recommend this dealer go n see what inventory the have. More

They repaired my flat tire and did not charge for this service. The repair was done properly and i have had no problems with the tire, service. The repair was done properly and i have had no problems with the tire, More

Recently spent seven hours in the Service Department waiting for an oil change, tire change, and steering wheel heater installment. While the time spent waiting for the Service Team to understand how t waiting for an oil change, tire change, and steering wheel heater installment. While the time spent waiting for the Service Team to understand how to install the steering wheel heater was excessive and frustrating, I found Joey and Gary to be outstanding professionals. Given the length of time spent, I couldn't help but listen and observe Joey and Gary consistently handle customers with kindness, respect, and repeatedly demonstrate a high level of knowledge and experience - they know their business! For me, dealing with cars and service is uncomfortable and sometimes intimidating, and Joey and Gary took all the trepidation and unease out of the situation, and for that I am grateful. For as long as I own a Buick, Autonation in Golden will have my business. To Joey and Gary, thank you for your kindness and appreciate the positive, albeit lengthy, experience. More