AutoNation Cadillac Corpus Christi

I’m really disappointed in the Cadillac dealer in Corpus Christi. My car is new and under warranty. It was making a weird noise so I called to get it in. I was told that I would have to drop it off and it t Christi. My car is new and under warranty. It was making a weird noise so I called to get it in. I was told that I would have to drop it off and it takes 4-5 days for a diagnostic. I said that’s fine I’ll take a loaner car. They said they don’t do that I have to rent my own car!!! I told them my car is new and under a full warranty so why would I have to rent a car. So I rented a car, $450! I go to pick my car up when it’s ready. The drivers floor mat was black from workers shoes and be carpet is now stained black!!!! The service guy then tells me it was some kind of fluid that I needed and it could take 3-4 times to get the levels corrected!!! I said so I just need to call and they will know what’s wrong then? He said no!! I need to bring it in and get a diagnosis like I did the first time!!! So every time I need to bring my car in I have to rent a car!!! Before we moved to corpus, we looked at what car Dealers were here so I could get good service! I’m so annoyed with Cadillac that I told my husband I want to sell my car and get Mercedes or Tesla cuz they have wayyy better service!!! More

It was a great visit. the employees were nice to me. coffee was greatand service was fast. the employees were nice to me. coffee was greatand service was fast. More

Omg! I was having issues with my radio so I make an appt and the lady who answered was so rude. So I take a whole day off to make this appt and I get here I was having issues with my radio so I make an appt and the lady who answered was so rude. So I take a whole day off to make this appt and I get here and Justin tells me I have to leave my car for 10 days! I wasn't informed on that. I have no help in my life for rides nor can I afford a rental. This vehicle is my only way of transportation. More

Okay experience. People seemed nice enough but, my personal experience could have been made much easier. I discovered a lack of communication between salespeople People seemed nice enough but, my personal experience could have been made much easier. I discovered a lack of communication between salespeople and the service managers, that really should be coordinated better in the delivery of a new vehicle being shipped to another AutoNation chain dealership, even if just considered a courtesy call. My new XT5 Cadillac should have arrived with the cargo divider rack installed, it didn’t. Overall, I do love my 2024 XT5 AWD in beautiful Emerald Green. Thanks. More

Friendly, Competent team. Very pleasant buying experience. Im My family has purchased 11 vehicles from this dealership Very pleasant buying experience. Im My family has purchased 11 vehicles from this dealership More

GREAT SERVICE! !! TOBY AND NEIVES WERE ABSOLETLY WONDERFUL IN GETTING ME INTO MY DREAM CAR. !! TOBY AND NEIVES WERE ABSOLETLY WONDERFUL IN GETTING ME INTO MY DREAM CAR. More

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I went in looking for a new vehicle was met with a salesperson who helped me find just the right vehicle. Very pleased salesperson who helped me find just the right vehicle. Very pleased More

Very efficient and courteous personnel. Good experience. Communication from salesmen was good with timely responses. Good experience. Communication from salesmen was good with timely responses. More

Service was great. From start to finish deal was completed really fast . Would recommend to others. From start to finish deal was completed really fast . Would recommend to others. More