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AutoNation Cadillac West Palm Beach

West Palm Beach, FL

Overview
Reviews
Vehicles
4.3
444 Reviews
AutoNation Cadillac West Palm Beach is the premier destination for new Cadillac vehicles, used cars for sale, and Cadillac service in the Palm Beach area. Our West Palm Beach showroom features one of the largest inventories of new Cadillac vehicles around, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Cadillac, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in West Palm Beach for a test drive.
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2101 45th Street

West Palm Beach, FL

33407

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Showing 444 reviews

March 06, 2023

Timely quality service at a fair price with excellent facilities. Mark, my service representative, kept me informed and treated me with great respect. More

by Kevin Mahoney
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark
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Mar 10, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi Kevin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 06, 2023

really care for their customers kept very good communication every step of the way very satisifed More

by quagsi54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service manager Rob
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Mar 10, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 03, 2023

Mark and Vito in service are great to work with! Great communication and attention to details More

by Arthur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Castro and Vito
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Mar 07, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi Arthur, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 28, 2023

I dont know what has happened but the customer service has gone down hill. Particularly with regards to the service department. I have called, left messages, and emailed the service advisor and I have y More

by Tyson2016
Recommend Dealer
No
Employees Worked With
Service Department
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Mar 06, 2023 -

AutoNation Cadillac West Palm Beach responded

Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

Mar 06, 2023 -

Tyson2016 responded

Thank you. I look forward to hearing back from yiur management team.

February 22, 2023

The experience on buying the car was really nice. Traci Gold did a really nice job with showing me all the features and all of the different model cars. More

by ccallejas2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Traci Gold
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Feb 26, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

February 20, 2023

This is not the first time I do business with Cadillac. You always do a GREAT JOB! Thank you! More

by J.Cruz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Michael Jolly and Hoss
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Feb 24, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 20, 2023

My vehicle is exclusively at Auto Nation Cadillac WPB! ! Making an appointment is easy and my service provider (William Jackson) is second to none. If you want complete and excellent service with respec More

by agthegamechanger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Jackson
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Feb 24, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 19, 2023

Service was prompt with good follow up. Need to get coffee bar back up to prior level and perhaps some cookies and snacks for those longer waits. More

by jpiccione7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Owen
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Feb 23, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for taking the time to leave us feedback. Drive safe, and we'll see you on the road.

February 17, 2023

I always take my car to autonation for service, and they keep it running like new! More

by Larry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Owen
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Feb 22, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi Larry, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

February 13, 2023

They were very professional I received a nice surprise when they sent a video checking the brakes, wear on tires and under carriage of car. More

by lalandscapesinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Castro
Report | Print
Feb 16, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi, we set high expectations for ourselves, so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

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