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AutoNation Cadillac West Palm Beach
West Palm Beach, FL
441 Reviews
AutoNation Cadillac West Palm Beach is the premier destination for new Cadillac vehicles, used cars for sale, and Cadillac service in the Palm Beach area. Our West Palm Beach showroom features one of the largest inventories of new Cadillac vehicles around, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Cadillac, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in West Palm Beach for a test drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 441 reviews
February 28, 2023
I dont know what has happened but the customer service has gone down hill. Particularly with regards to the service department. I have called, left messages, and emailed the service advisor and I have y has gone down hill. Particularly with regards to the service department. I have called, left messages, and emailed the service advisor and I have yet to get a response. I will never go back to such a lack of professionalism and courtesy for a customer. More
by Tyson2016
Employees Worked With
Service Department
February 22, 2023
The experience on buying the car was really nice. Traci Gold did a really nice job with showing me all the features and all of the different model cars. Traci Gold did a really nice job with showing me all the features and all of the different model cars. More
by ccallejas2003
Employees Worked With
Traci Gold
February 20, 2023
My vehicle is exclusively at Auto Nation Cadillac WPB! ! Making an appointment is easy and my service provider (William Jackson) is second to none. If you want complete and excellent service with respec ! Making an appointment is easy and my service provider (William Jackson) is second to none. If you want complete and excellent service with respect to your time, your pocket and what’s best for your vehicle, I would recommend the service team at this location. More
by agthegamechanger
Employees Worked With
William Jackson
February 19, 2023
Service was prompt with good follow up. Need to get coffee bar back up to prior level and perhaps some cookies and snacks for those longer waits. Need to get coffee bar back up to prior level and perhaps some cookies and snacks for those longer waits. More
by jpiccione7
Employees Worked With
Brad Owen
February 10, 2023
The service advisor was excellent. He took the time to sit down and explain clearly what they were checking and why, and he provided a video of the parts involved. At the end, there He took the time to sit down and explain clearly what they were checking and why, and he provided a video of the parts involved. At the end, there was nothing wrong with my vehicle and they charged me nothing, even though it took over an hour of everyone's time. Thank you for being comfortable and easy to discuss my vehicle issues with you and making me feel safe in an uncomfortable situation far from home. More
by LINDA.MCCLURE
Employees Worked With
I do not remember. I am sorry because he was excellent.
February 09, 2023
This was my first service. My car was taken care of promptly. Service was completed within the estimated time I was given as to how long I would have to wait. I was satisfie My car was taken care of promptly. Service was completed within the estimated time I was given as to how long I would have to wait. I was satisfied with the work done and the washed and clean car that was returned to me. More
by jaffacodsz
Employees Worked With
Wilson
