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AutoNation Cadillac West Palm Beach

West Palm Beach, FL

Overview
Reviews
Vehicles
4.3
441 Reviews
AutoNation Cadillac West Palm Beach is the premier destination for new Cadillac vehicles, used cars for sale, and Cadillac service in the Palm Beach area. Our West Palm Beach showroom features one of the largest inventories of new Cadillac vehicles around, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Cadillac, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in West Palm Beach for a test drive.
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2101 45th Street

West Palm Beach, FL

33407

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Showing 441 reviews

October 04, 2022

After purchasing my vehicle I looked under the hood and was very disappointed at the cleanliness of the engine More

by winston.alvin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abido
Report | Print
Oct 10, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi, we strive for 100% satisfaction, and we regret to find out that this was not the case. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (561) 291-6025 -- we hope to hear from you soon.

Oct 20, 2022 -

winston.alvin responded

I took care of the cleaning of the engine myself but I was very disappointed to find it like that.

September 30, 2022

Mark Castro is very effective and responsive. The dealership should have loaner cars for when service will take more than a few hours. More

by G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Castro
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Oct 06, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

September 30, 2022

Had a great visit with Roland Matos this morning. He is patient, courteous and knowledgeable. I needed a little help in learning about my new Cadillac and it's many features. As new customers we h More

by jaffacodsz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Matos
Report | Print
Oct 06, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 28, 2022

This last visit was great,so was William, I need alot more work done but prices I can't afford. More

by catcay21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
william Jackson
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Oct 03, 2022 -

AutoNation Cadillac West Palm Beach responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!

September 19, 2022

Great service communication with a video of the conditions of my vehicle on the lift. More

by DEMEN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Castro
Report | Print
Sep 26, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 19, 2022

Very disappointed by the service I received at this visit. Considering we are long term customer. More

by Dkemmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remmber
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Sep 26, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (561) 291-6025. We hope to hear from you.

September 10, 2022

Excellent, Prompt, Service with minimal wait time, professional, courteous. Returned vehicle clean. Responsive to concerns More

by shaynagittel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dont remember
Report | Print
Sep 14, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

September 06, 2022

We had a great experience. Marlena was wonderful to work with and very knowledgeable regarding our vehicle ! More

by jeannerozendal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlena
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Sep 09, 2022 -

AutoNation Cadillac West Palm Beach responded

Hello there! We are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

September 06, 2022

Pleasant atmosphere, treated as a friend not a customer. I knew what I wanted. It was found, test driven and purchased. Happy with the whole experience More

by Upfront60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracie Gold
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Sep 09, 2022 -

AutoNation Cadillac West Palm Beach responded

Hello there! Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 01, 2022

Fixed a recall and changed oil ,rotated tires and flushed cooling system in the time they told me they would. The vehicle was cleaned before it was returned to us. Everyone was pleasant and friendly. Thank y More

by mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Janer
Report | Print
Sep 06, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi Mike, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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