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AutoNation Cadillac West Palm Beach

West Palm Beach, FL

4.3
443 Reviews
AutoNation Cadillac West Palm Beach is the premier destination for new Cadillac vehicles, used cars for sale, and Cadillac service in the Palm Beach area. Our West Palm Beach showroom features one of the largest inventories of new Cadillac vehicles around, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Cadillac, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in West Palm Beach for a test drive.
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2101 45th Street

West Palm Beach, FL

33407

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Showing 443 reviews

May 12, 2022

Great experience Jim Kaplan was the best he took a lot of time with us. More

by Klf1279
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hoss
May 15, 2022 -

AutoNation Cadillac West Palm Beach responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 12, 2022

Very efficient method of maintaining contact with me and updates on the progress of repair. Appreciate being taken home and picked up. Very friendly staff. One suggestion. Wash car after service More

by Bergal66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tj
May 15, 2022 -

AutoNation Cadillac West Palm Beach responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 12, 2022

I have been at this dealership since I bought the car there 2017. Never has there been a problem with service and I appreciate my regular sales person. I was late on service upkeep, during covid drove More

by pbbnem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janer
May 15, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi, we take your feedback very seriously and thank you for bringing this to our attention. Safety is of the utmost importance to us. When you can, please send your contact information and a copy of this review to our corporate team at Customer.Relations@AutoNation.com. Thank you.

May 23, 2022 -

pbbnem responded

AutoNation Cadillac West Palm Beach May 12, 2022 pbbnem I have been at this dealership since I bought the car there 2017. Never has there been a problem with service and I appreciate my regular sales person. I was late on service upkeep, during covid drove very little. Finally, I brought the car in for service. I was there 3 hours with a big bill which I expected. My daughter noticed the fab needed a battery replacement, which I did there on the same day. Last week I went to Publix and the car would not start, needed someone to help me get the car key out of the container! For me this was a huge problem situation as I could not get the fob to open. I had to stop a stranger in Publix lot to help me get the fob open. The same day I ordered 4 new tires and they ride TERRIBLLE.

May 10, 2022

It’s always pleasant. The wait is longer than expected. My pet peeve: why are my dashboard settings always changed? You should return the. Settings to my positions. More

by Judie.drexler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t recall
May 13, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi Judie, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

May 09, 2022

I came into the dealership with no appointment because I had something in my tire and I wanted to get it checked out. They took me right in without question. I was hoping I didn’t need to buy a new tire, I More

by dawoodson13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
May 11, 2022 -

AutoNation Cadillac West Palm Beach responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 03, 2022

Took me in when I didn’t have an appointment. Did take 3 hours but the car was in good shape when I left. More

by Cindygarrett89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
May 06, 2022 -

AutoNation Cadillac West Palm Beach responded

Hello, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

May 03, 2022

Abi was very knowledgeable about the suv I purchased and he made sure we were happy with our purchase! More

by jcastiglie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abi, Miyada
May 06, 2022 -

AutoNation Cadillac West Palm Beach responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 02, 2022

I was well treated well at AutoNation. My service advisor was extremely kind. It was a busy day and Keilynn went out of her way to make me feel comfortable. More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keillynn Barizonte
May 05, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi Susan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 29, 2022

I was very happy with my experience at the dealership. Would buy another vehicle again!! More

by Lynn kirker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hass , Roland Matos
May 03, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi Lynn, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 27, 2022

The service rendered to me on my Cadillac was excellent. There was no pressure to do any work beyond the work recommended for the car as to mileage and year of car. The service provider was courteous. I am More

by Joe 608
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Jander
Apr 30, 2022 -

AutoNation Cadillac West Palm Beach responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

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