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AutoNation Cadillac West Palm Beach
West Palm Beach, FL
443 Reviews
AutoNation Cadillac West Palm Beach is the premier destination for new Cadillac vehicles, used cars for sale, and Cadillac service in the Palm Beach area. Our West Palm Beach showroom features one of the largest inventories of new Cadillac vehicles around, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Cadillac, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in West Palm Beach for a test drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 443 reviews
December 23, 2021
Thank you for the oil change & car wash. It did take two hours and at home in MI I get it done in less than an hour. I am grateful for the help. hours and at home in MI I get it done in less than an hour. I am grateful for the help. More
by janieroth1
Employees Worked With
So sorry, do not remember name
December 23, 2021
I have a problem with the dash lights staying on after turning the car off…..however this only happens once or twice a week. They had the vehicle for three day and couldn’t fix the issue. Of course, th turning the car off…..however this only happens once or twice a week. They had the vehicle for three day and couldn’t fix the issue. Of course, the next day it happened again. The dealer had no issue selling me the vehicle when new. Now, the warranty expires in two weeks and that will leave me with fixing the problem that they should have fixed in the first place, With all the thousands of cars that go through the dealership, I find it hard to believe that my car was the only one with this issue and couldn’t be fixed. More
by tmyjo
Employees Worked With
PJ Afrasiabi, John Dann, Rich Derrig, Perry D'Alelio, Eric Griffiths, Vivian Parkes, TJ Bradwell, Roland Matos, Tom Klingler, Sydney Thorp
November 25, 2021
Excellent sales and delivery of your new Caddy.Brad in Excellent sales and delivery of your new Caddy. Brad in service is excellent. A professional and gentleman. Service is excellent Excellent sales and delivery of your new Caddy. Brad in service is excellent. A professional and gentleman. Service is excellent More
by lou.damelio
Employees Worked With
Brad in service is excellent, Rudy Lavelanet
November 15, 2021
On Thursday November 4th I went to the Autonation dealership in West Palm Beach. I was looking for a used Cadillac sedan. Upon entering the showroom I saw a 2018 sedan that I thought was interesting. dealership in West Palm Beach. I was looking for a used Cadillac sedan. Upon entering the showroom I saw a 2018 sedan that I thought was interesting. The salesman, Mike Hines, was very informative when I expressed a very keen interest in purchasing the vehicle. I asked if I could test drive the vehicle and was told because it was raining the car couldn’t leave the showroom. We made arrangements the next day to test drive the vehicle, no rain that day. As we were driving to the dealer for our 11:00 o’clock appointment the salesman called to say the car had been sold. I asked way I wasn’t given the courtesy of at least making an offer after my appointment for the test drive. The manger, Adam, said the buyer had been in previously and came back to make the purchase. Both Adam and Mike knew this person was coming to make the purchase and never indicated someone else was interested. I think this is a very underhand practice. I leased my 2020 Cadillac from this dealership so you would think there would e some common courtesy extended to past customers. I still have a year and half left on my lease but I will never return and take my business to dealerships that respect and appreciate customer relationships. Respectfully, Michael P. Childrose More
by Michaelchildrose
Employees Worked With
Mike Hines salesperson and Adam? Manger
November 08, 2021
auto nation , once again provided in a professional manner what I had to have done in a time ly manner - have always received the best service from auto nation ! manner what I had to have done in a time ly manner - have always received the best service from auto nation ! More
by phillipcausey1
Employees Worked With
Vivian Parkes
