Back

AutoNation Cadillac West Palm Beach

West Palm Beach, FL

4.3
441 Reviews
AutoNation Cadillac West Palm Beach is the premier destination for new Cadillac vehicles, used cars for sale, and Cadillac service in the Palm Beach area. Our West Palm Beach showroom features one of the largest inventories of new Cadillac vehicles around, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Cadillac, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in West Palm Beach for a test drive.
Contact Dealership

2101 45th Street

West Palm Beach, FL

33407

Directions

By Type

Showing 441 reviews

September 08, 2021

We had a GREAT experience! We purchased an Escalade last week and our salesman, Jim Kaplan, was simply the BEST!!! He was patient and knowledgeable and went above and beyond for us. The dealership….. ther More

by 1jackiev
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance department. Young lady was super sweet!!
Sep 10, 2021 -

AutoNation Cadillac West Palm Beach responded

Hi, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you for the review!

September 04, 2021

Incredible customer service on all levelsAttentive, Incredible customer service on all levels Attentive, patient, genuinely interested in your needs Great communication every step of the way All dep More

by Mshell13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayara Monserrate Batlle, Bill Woodson, Rudy Lavelanet
Sep 08, 2021 -

AutoNation Cadillac West Palm Beach responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 31, 2021

James in the service department is great! Always an easy and seamless experience. I won’t take my Escalade anywhere else for maintenance or repairs. More

by elizabethrule11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Korber, Rudy Lavelanet
Sep 04, 2021 -

AutoNation Cadillac West Palm Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Cadillac West Palm Beach. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

August 30, 2021

It's always a smooth and efficient experience at this dealership. Customer service has been excellent and Marc goes above and beyond each time I visit. It's a pleasure... More

by johnatfifthline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Poitras
Sep 04, 2021 -

AutoNation Cadillac West Palm Beach responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 30, 2021

ExcellentRepaired an unexpected problem (wheel bearings) Excellent Repaired an unexpected problem (wheel bearings) besides routine service Efficient and courteous My repair agent was great Waiting room More

by crfoster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaylynn
Sep 04, 2021 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 30, 2021

My service manager Steve always keeps me informed about service requred More

by Arnold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve R
Sep 03, 2021 -

AutoNation Cadillac West Palm Beach responded

Hi Arnold, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 21, 2021

Big, busy and friendly. They’ were very accommodating, if slow to get things done. Got to view the car on Friday, Ageed to buy car with assurances that it would be delivered Monday, Tue at latest….. got del More

by Jfredlock
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Matos
Aug 30, 2021 -

AutoNation Cadillac West Palm Beach responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

August 19, 2021

Unfortunately the customer service was poor . This is the second time I was not pleased with customer service More

by Broberts
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad
Aug 21, 2021 -

AutoNation Cadillac West Palm Beach responded

Hi, we regret to hear that you had this experience with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (561) 291-6025. We hope to hear from you.

August 17, 2021

You can’t go wrong with Autonation Cadillac. Abi not only took care of us at the dealership but he assured our experience would be a good one days before we picked up the car. The entire team made us f More

by AK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abido
Aug 21, 2021 -

AutoNation Cadillac West Palm Beach responded

Hi, your comments keep us motivated and working hard for all our guests! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 17, 2021

Very good service. Very pleasant employee’s& relaxing lounge waiting area More

by Pathavican
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Janet
Aug 21, 2021 -

AutoNation Cadillac West Palm Beach responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

...
36
...