AutoNation Cadillac West Palm Beach

Best dealership experience I’ve ever received. After a bad experience a year ago, I was scared to go through the process again but auto nation, especially Steven Olds and Richard Panton, made my experienc bad experience a year ago, I was scared to go through the process again but auto nation, especially Steven Olds and Richard Panton, made my experience great. First off they transferred the car from Fort Lauderdale to palm beach just for me to come in and look at it. They also took full asking price for my trade-in and did not deduct anything from the sight unseen price given online, which made me feel at ease that they are not here to just take your money and are honorable people to do business with. More

Steve Olds was the best. I knew which car I was interested in and he had everything ready when I came. It made it easy interested in and he had everything ready when I came. It made it easy More

Ultimate experience. From the time we walked through the door until the time we drove off with the purchased vehicle. Marlena was very professional and was truly a pleasure working with. door until the time we drove off with the purchased vehicle. Marlena was very professional and was truly a pleasure working with. More

This dealership has always gone the extra mile. This is my third vehicle that I've purchased from them and will continue to be their customer in the future. my third vehicle that I've purchased from them and will continue to be their customer in the future. More

Mike was wonderful! Excellent customer service- no pressure. Extremely patient in explaining the packages and showing me how to use all of the bells and whistles. It was such. Great experience, we bou pressure. Extremely patient in explaining the packages and showing me how to use all of the bells and whistles. It was such. Great experience, we bought two! More

Two hours is too long of a wait for an oil change and tire rotation. In addition, I waited another 30 minutes after my car was ready because my advisor was busy with another customer. I had to ask anoth tire rotation. In addition, I waited another 30 minutes after my car was ready because my advisor was busy with another customer. I had to ask another advisor to check me out otherwise I would have waited longer. More

Richard Williams lied Richard Williams The finance manager , is now ignoring my emails, when he deliberately knew that my husband and I were bringing in our plates to trans Richard Williams The finance manager , is now ignoring my emails, when he deliberately knew that my husband and I were bringing in our plates to transfer to our new vehicle we were purchasing, when we arrived it was 5 minutes before closing (4 hour drive from the Keys), we look at the contract and it has a new plate fee, he wouldn’t type up a new contract, fixing the new plate charge, instead of a plate transfer. He tried telling us the state would reimburse us. When I reached out to him since it’s been 4 months and the state has not reimbursed us, he apologized and said he didn’t know this was happening....when in fact he’s the one that originally told us this BS about the state reimbursing us etc. he then goes to say in the email anything over $150 automatically goes to the finance company which is also BS. Luckily I was at the dmv Friday & told them exactly what Richard did with my plates , they advised me to contact title services at the dealership & they also stated it was a very dumb move on his end considering we have sheriffs license plates. If you like people trying to take advantage of your hard earned dollar go here, otherwise stand clear! More