
AutoNation Cadillac West Palm Beach
West Palm Beach, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Beware This dealership make promises that they do not uphold. They will tell you anything to sell a car. Instead of upholding their promises they will give y This dealership make promises that they do not uphold. They will tell you anything to sell a car. Instead of upholding their promises they will give you the run around. The used car manager Carlos and the used car salesman Gino Julian does not return phone cars once a sale is complete. You would think a large deanship like Automation would have great customer service and would keep the promises made to customers but they do not. If you buy a car from this dealership be sure to get everything in writing. I will never buy a car from an automation dealership again. Its a shame Carlos will send a email with his number but when you call he never answers. If you go to the dealership you will find the salesman gathered around talking and Carlos just sitting in his office but no one can answer or return phone cars. I am very disappointed with the way I was treated after spending over $65,000 at this dealership. More
Best service department A1 Top Notch!!! Mr. Pettine and all of the crew make me feel like royalty every time I come in. Best service department I have ever been to in 30 years. You could not Mr. Pettine and all of the crew make me feel like royalty every time I come in. Best service department I have ever been to in 30 years. You could not get me to go anywhere else. I drive all the way from Port St Lucie for their top notch service. That is over 50 miles. More
The most pleasant car buying experience I've ever had! Never owned a Cadilac - until now! Sharon Gadbois was fabulous. Professional, knowledgeable about the products and a pleasure to work with. My wife an Never owned a Cadilac - until now! Sharon Gadbois was fabulous. Professional, knowledgeable about the products and a pleasure to work with. My wife and I tested a number of vehicles until we found - or rather- Sharon found us the one! Right off the transport- 2018 ATS Coupe! The Sales Manager - Benny Martinez- was great as well. No pressure sales and a fair price. I would certainly recommend AutoNation Cadilac and Sharon Gadbois if you are considering a new ride. More
Excellent experience in leasing a new XT5 My experience in returning an CT4 after lease expiration and leasing a new XT5 with first rate. Heading the transaction was Brittany Strait who a did My experience in returning an CT4 after lease expiration and leasing a new XT5 with first rate. Heading the transaction was Brittany Strait who a did an absolutely fabulous job in responding each of my stated goals, needs and preferences in find a new car to lease. I recommend her highly for all my future interactions with AutoNation Cadillac. After 7500 miles, the car is performing beautifully and I could be more pleased. More
Love my new Cadillac XT5 Platinum After a weekend of driving the XT5, must say this is the best SUV I ever got ever....and I have had a few. I forgot to mention that this all came abou After a weekend of driving the XT5, must say this is the best SUV I ever got ever....and I have had a few. I forgot to mention that this all came about as I brought in my 2015 SRX, Anne Lopatin, sales manager was primary responsive for the switch to the XT5. I brought the SRX for a service call and she arranged for me to have a brand new 2017 Cadillac XT5 as a loaner. My wife, the primary driver fell in love with the car and we had to get one. From that point, Sharon Gadbois did a fantastic job with the WPB team to get me into it. What a great gang, this is my 4th Caddy with this dealer and they are A-1 all the way More
This being my 50th car, best experience ever Just got my 4th Caddy from Autonation in West Palm. 2 SRX, a CTS-V and this week an XT-5 Platinum fully equipped. Sharon did a great job, introduced u Just got my 4th Caddy from Autonation in West Palm. 2 SRX, a CTS-V and this week an XT-5 Platinum fully equipped. Sharon did a great job, introduced us for the first time to a detailed explanation of the car complete with a road test. Thats how a car needs to be introduced and delivered. Congrats Sharon and the whole team, Benny, Dean, Mike's More
Very Impressive We had an excellent experience in every encounter with AutoNation Cadillac West Palm Beach. Brittany Strait, our sales associate, was incredibly knowl We had an excellent experience in every encounter with AutoNation Cadillac West Palm Beach. Brittany Strait, our sales associate, was incredibly knowledgeable about the Cadillac ATS, and she was professional and courteous in every respect. Brittany arranged in-car tutorials to explain every function and feature, and she was very patient with answering our questions -- even the ones she had already addressed in detail. The ATS was our first experience with a "smart car," and Brittany very diplomatically brought us up to speed. She showed exceptional attention to follow-up on every matter, and was a delight to work with. I highly recommend her for anyone who appreciates a five-star, car-buying experience. We definitely were spoiled! More
Definitely 5 stars! This dealership definitely has a 5 star customer service grade form me. Every step in the process was a breeze due to the professionalism and commitm This dealership definitely has a 5 star customer service grade form me. Every step in the process was a breeze due to the professionalism and commitment to customer satisfaction that is clearly a priority to AutoNation Cadillac of WPB. All the people involved with my experience purchasing my new Escalade were exceptional, and went out of their way to meet my needs. I would like to give a special thank you to Brittany (my sales associate) for taking the lead during my purchase and then continuing to provide regular follow-up on my satisfaction with AutoNation and assuring that I remain happy with my Cadillac. This I have never experienced from a dealership sales representative. Usually once the sale is made that relationship is over. Not so with Brittany - She continues to stay in touch to this day. So anyone out there considering a Cadillac, and wondering who to ask for..... Trust me, ask for Brittany - she will take great care of you! More
How easy this was to get the car I wanted Our visit to Autonation Cadillac was such an easy and it was all because of Sharon Gadbois, she is unbelievable, when we thought it was all over, and Our visit to Autonation Cadillac was such an easy and it was all because of Sharon Gadbois, she is unbelievable, when we thought it was all over, and then low and behold the car was detailed , my license tag on the new car with a sign on the car stating it was ours. No one worked this hard for us. We will make sure when we are ready for a new car again we will be working with Sharon again. We are so happy with our purchase thank you More
My 3rd vehicle purchase from AutoNation Cadillac WPB This is my 3rd Cadillac purchase from this dealership and my 4th Cadillac purchase overall. Sharon and the team are great and i can't say enough good This is my 3rd Cadillac purchase from this dealership and my 4th Cadillac purchase overall. Sharon and the team are great and i can't say enough good things about these guys. They're awesome More