AutoNation Cadillac West Palm Beach

Certified Preowned car with no Seat belts I purchased a CPO 2015 Escalade, after taking a delivery, i was driving home and low engine oil light came on. Also in 3rd row seating there was NO SE I purchased a CPO 2015 Escalade, after taking a delivery, i was driving home and low engine oil light came on. Also in 3rd row seating there was NO SEAT BELTS. They sold me a certified pre owned car without seat belts, and CPO means they did a 175 points safety inspection. next day I returned the car and All they had to say to me was that they apologized. My sales person was Eric and he was really nice and appologetic. I am still waiting to hear from General Manager More

great experience our sales rep Wayne Strickland made the experience wonderful. also, the price and financing beat any other dealer. overall. it was a great experien our sales rep Wayne Strickland made the experience wonderful. also, the price and financing beat any other dealer. overall. it was a great experience. i love Cadillac More

Good Experience In the past 3 years bought 2 cadillac from Elijah. Coker. Excellent service!! Highly recommend Elijah. Auto Nation always has good sales rep. Very k In the past 3 years bought 2 cadillac from Elijah. Coker. Excellent service!! Highly recommend Elijah. Auto Nation always has good sales rep. Very knowledgeable!! More

HORRIBLE My car was went in for overheating issues, after a bad first experience I wrote a negative review on the email survey I was sent. Only to end up havin My car was went in for overheating issues, after a bad first experience I wrote a negative review on the email survey I was sent. Only to end up having to take it back 9 days after getting my car back for the same issues. They are denying that the cause was related to the original repairs so they don't have to take responsibility. After saying I wanted the number for the corporate office the service manager told me he to look up the number myself and that he wanted me to pick up my car because he had "the right" to refuse my repairs because I wanted to complain. I WOULD NEVER RECOMMEND ANYONE GOING TO THIS DEALERSHIP! Horrible customer service! More

Great sales and service experience! My fist experiences with AutoNation Cadillac were on the service side. I've been consistently impressed with their professional and customer focused a My fist experiences with AutoNation Cadillac were on the service side. I've been consistently impressed with their professional and customer focused approach to service. Although my lease was originated in another state I was always treated like one of their own customers. Both Mike and Tom in Service are tops. With my lease about to run out while still in Florida, I naturally went to AutoNation with high expectations and met Perry D'Alelio. My shopping experience was wonderful! In addition to a very outgoing and friendly personality, Perry has a great depth of product knowledge, including brand new models. His follow up was fast and thorough. I couldn't have asked for a better experience! More

BEST CAR BUYING EXPERIENCE EVER Where do I begin? I've purchased many cars in my lifetime. However, by far, this was the absolute BEST experience I've ever had making a purchase of t Where do I begin? I've purchased many cars in my lifetime. However, by far, this was the absolute BEST experience I've ever had making a purchase of this magnitude. Elijah Coker hands-down is the most consistent,hard-working, dedicated, honest, and reliable salesman I have ever had the opportunity to work with. My 2009 Dodge Charger gave out on me on a Thursday. Panicked and stressed, I went to the dealership 3 days later. Although I am currently in the courts attempting to restore my credit due to identify theft 2 years ago, I did not think I could get a loan to purchased a vehicle. When I tell you Elijah was heaven sent... YOU MUST BELIEVE ME! Currently my credit is jacked up, yet I did not stop me from driving away in my new Cadillac.I credit God first, and Elijah for all they have done for me. If you need a car, GO SEE ELIJAH...HE'S YOUR MAN! If your credit is jacked up, GO SEE ELIJAH...HE CAN MAKE MIRACLES HAPPEN! It is because of this amazing experience, my entire family WILL NEVER purchase a vehicle from anyone or anywhere else. THANKS ELIJAH FOR MAKING MY DREAMS COME TRUE! If you don't believe me, GO SEE HIM FOR YOURSELF AT WEST PALM BEACH AUTONATION ON 45TH STREET AND CONGRESS. I would also like to thank Mr. Ernie Neuwald and Jackson Hughes for such terrific service and hard-work. You guys were great as well! I APPRECIATE YOU ALL MORE THAN YOU WILL EVERRRRRRRRRRRRRRRRRRRR KNOW! More

Please get your new car from them So i started out texting with Cadillac.com And i told the guy what i was looking for and he told me to hold on That he would have to make a call So i started out texting with Cadillac.com And i told the guy what i was looking for and he told me to hold on That he would have to make a call He text me back and said i found the car the color with sunroof and nav i was like great and he said it was at AutoNation Cadillac WPB Then this great guy called Rudy Lavelanet called me we set up a time and date went to the dealer the car was up front did the test drive loved the car and it was done Rudy Lavelantet transferred my xm service to the new car and called my insurance company took care of all that for me And had my onstar ready to go and out the door we went OH my car is a cadillac ATS also i would like to say go see Rudy Lavelanet for your new car Please call him and set up a time to come out 561-845-5500 Ext 3561 also thank to Jackson Hughes Ernie Neuwald and Mike Fixler for being really nice and making the whole thing stress FREE SO A BIG THANKS GUYS More

Bought Long Distance from Myrtle Beach After reading some negitive reviews and deciding the negitive reviews were by people who made a lot of assumptions or where unfair, I decided to write After reading some negitive reviews and deciding the negitive reviews were by people who made a lot of assumptions or where unfair, I decided to write in favor. I spied a Mazda MX5 that they had at what I knew was a great price. Good enough to by a ticket and fly and buy. The presale with Brian Pavesi could not have been smoother. This is a high end Cadillac store so a 420K sale can not be that big a deal. But they treated me as if i was purchasing a loaded Escalade. Brina personally picked me up from Ft Lauderdale and we drove back to West palm beach where the entire process took less than an hour. The car WAS AS ADVERTISED and every issue had been pointed out (one small rock hit) They detailed and filled it up and I was on my way. EVERYONE was extremely friendly and accomodating. I highly recommend Brian and AUtoNation. I wish they had one here in Myrtle Beach. I would not consider a Cadillac because the local dealers are small, tight and handle too many models. The ONLY negative is they charge a whopping $699 in "Doc Fees" I have never seen doc fees more than $350 ever so that was a shock but since the car was priced far lower than similar MX5s I found in SC the Doc Fee was easily absorbed as I was concerned. STILL a great deal More

My husband and I went to look at Cadillac CTS. Immediately upon entering, we were warmly greeted by Annette Ploumis. She was polite, courteous and very professional. She had great knowledge of the Immediately upon entering, we were warmly greeted by Annette Ploumis. She was polite, courteous and very professional. She had great knowledge of the vehicles and took her time answering the many questions my husband had. After showing us the large choices if CTS cars, she showed my husband the XTS and thoroughly explained the options. They gave us a very fair price on both the trade in and the new car. Annette personally oversaw the expert detailing of the car. I would highly recommend both Annette and Autonation in west palm beach to anyone purchasing a car. Annette was the best dealer I have worked with and we buy a new car every year. More

We had a very pleasant experience at AutoNation Cadillac in West Palm Beach, FL (45th Street just off I-95). We were immediately greeted by sales manager Perry D'Alelio as soon as we arrived and found work in West Palm Beach, FL (45th Street just off I-95). We were immediately greeted by sales manager Perry D'Alelio as soon as we arrived and found working with him to be straightforward without all of the pressure some other dealerships and salespersons may apply. Perry spent a lot of time with us (at least 3 hours the first day) and helped us locate the right car that was not even on the lot. He took us on several test drives and demonstrated a wide range of knowledge for the Cadillac brand and functions of various models. His follow-up was helpful and not pushy. Overall, we were pleased with the service we experienced at Cadillac and would recommend them to other interested buyers. It is our recommendation that you ask for Perry D'Alelio upon arrival. More