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AutoNation Cadillac West Palm Beach - Service Center

West Palm Beach, FL

4.2
218 Reviews

218 Reviews of AutoNation Cadillac West Palm Beach - Service Center

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January 19, 2023

The visit was very professional and the service was very thorough finding problems I complain about. Thank you More

by rmc359
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Jan 22, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 06, 2023

Great customer service the truck was worked on and returned in good time I'll take it there again. More

by Alex126jm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember at this time
Jan 09, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for taking the time to leave us feedback. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 03, 2023

WE ARE VERY HAPPY WITH OUR 2019 DTS,,,WHEN WE GO IN FOR SERVICE IT ALWAYS FANTASTIC..OUR LAST SERICE ADVISER WAS STEVEN, A GREAT HELP TO US.......THANK YOU ................. More

by PATRICIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEVEN
Jan 06, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi Patricia, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

January 02, 2023

We brought Escalade in for oil and brakes, 5 days later we got our truck More

by Robert.federico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Janer
Jan 05, 2023 -

AutoNation Cadillac West Palm Beach responded

Hello Robert, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Jan 05, 2023 -

Robert.federico responded

If caliper didn’t break upon pad removal it would have been faster! But since Cadillac broke they replaced it! Would love more updates on vehicle progress next time, and a loaner car would have helped but I am out of warranty, but I thought they would have offered they vehicle since they caused the delay! Thanks

January 01, 2023

Steven was an awesome advisor to deal with. He was focused and professional and most importantly was nice person to deal with. Thank you Steven for your help! Cadillac on 45th was great! More

by Jeffrey Lucas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Jan 05, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi Jeffrey, thank you for your kind review; we are happy to pass along your comments to Steven here at AutoNation Cadillac West Palm Beach! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 30, 2022

Everyone at AutoNation Cadillac West Palm Beach is extremely professional. The service is great. I have been leasing my SUV's from Rudy Lavelanet for years. The buying experience is easy and even More

by functionalfit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Janer, Rudy Lavelanet
Jan 03, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Jan 03, 2023 -

functionalfit responded

Everyone at AutoNation Cadillac West Palm Beach is extremely professional. The service is great. I have been leasing my SUV's from Rudy Lavelanet for years. The buying experience is easy and even fun. He really takes time to explain how the new car works, and makes sure my tag and insurance.work is done on the spot. My service rep, Steve Janer, is also a pleasure to work with. He is very courteous and works hard to make sure everything is done accurately and quickly. He also helps with transportation and rentals when needed. This is the best dealership in Palm Beach County, and believe me, I have dealt with many others.

December 20, 2022

Great brand! Great dealer! Great Service! Keep up the good work and the wonderful service. I will come back for a purchase soon. Love the XT5 but I am waiting for More

by J.Cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Dec 22, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 02, 2022

Very happy with my routine service visit on my 2021 CT5. The advisor was friendly, knowledgeable & efficient. The work was done in less time than estimated. I would highly recommend. More

by jpc999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Dec 03, 2022 -

AutoNation Cadillac West Palm Beach responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

November 30, 2022

I brought my SRX in for two service visits recently. Mark was my service advisor for both visits and he couldn't have been nicer. He was extremely professional, very knowledgeable and kept checking back More

by Michele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Castro
Dec 01, 2022 -

AutoNation Cadillac West Palm Beach responded

Hello Michele, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Cadillac West Palm Beach and we hope to be of service again in the future.

November 19, 2022

Steve my service writer goes out of his way to see that I am completely satisfied with the work being done. The dealership is clean and the staff makes you feel welcomed. Great service. More

by J. Regan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Janer
Nov 23, 2022 -

AutoNation Cadillac West Palm Beach responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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