AutoNation Cadillac West Palm Beach - Service Center

I brought my SRX in for two service visits recently. Mark was my service advisor for both visits and he couldn't have been nicer. He was extremely professional, very knowledgeable and kept checking back Mark was my service advisor for both visits and he couldn't have been nicer. He was extremely professional, very knowledgeable and kept checking back to let me know the progress. The first time was for a recall - and the service dept found a nail in my tire. Very happy they alerted me to that and fixed it. The waiting room is very comfortable and clean. It has a coffee machine, water, snacks and a TV. I would highly recommend this dealership for service. More

Steve my service writer goes out of his way to see that I am completely satisfied with the work being done. The dealership is clean and the staff makes you feel welcomed. Great service. am completely satisfied with the work being done. The dealership is clean and the staff makes you feel welcomed. Great service. More

Mr Jackson was fantastic. Professional and treated me with respect. The whole experience was great and I wouldn’t take my Cadillac anywhere else for service. Professional and treated me with respect. The whole experience was great and I wouldn’t take my Cadillac anywhere else for service. More

I was taken in for service immediately, service was conducted in an efficient and thorough manner. conducted in an efficient and thorough manner. More

Love everything about them from start to finish! Professional and caring for sure! Highly recommended to anyone looking for quality sales, finance and service. Professional and caring for sure! Highly recommended to anyone looking for quality sales, finance and service. More

William Jackson was knowledgeable and explained everything clearly. He called back in a timely manner. everything clearly. He called back in a timely manner. More

very helpful providing my transportation car ready as promised was washed and spotless all was good promised was washed and spotless all was good More

Service advisor was very polite. I didn’t have an appointment and they let me leave. My car only took a few days very satisfied with the repairs that were under warranty. Return my c I didn’t have an appointment and they let me leave. My car only took a few days very satisfied with the repairs that were under warranty. Return my car to be repaired and clean with no pressure to do anything else. More

Mark Castro is very effective and responsive. The dealership should have loaner cars for when service will take more than a few hours. The dealership should have loaner cars for when service will take more than a few hours. More

This last visit was great,so was William, I need alot more work done but prices I can't afford. more work done but prices I can't afford. More