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AutoNation Cadillac West Palm Beach - Service Center

West Palm Beach, FL

4.2
218 Reviews

218 Reviews of AutoNation Cadillac West Palm Beach - Service Center

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May 08, 2023

I was cordially greeted and directed to my Service Advisor, Steven Janer. He was courteous and professional. More

by joemarzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Janer
May 11, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi Joemarzo, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Cadillac West Palm Beach! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 06, 2023

Mark knows how to treat clients. Don't have any other words. Why do you make it so hard to fill out a review? More

by wdywoodrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
May 09, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 09, 2023 -

wdywoodrow responded

Mark did geat!

May 09, 2023 -

wdywoodrow responded

Mark did greatg! Why do you make it so hard to fill out a survey? The IT guys can't handle something simple.

May 04, 2023

I have always been treated well. My salesman was very nice and my Service manager was excellent. Steve Janer has always been very courteous and had given me wonderful service. More

by Gloria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Janer
May 08, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi Gloria, we're happy you found our staff to be so supportive during your experience here at AutoNation Cadillac West Palm Beach. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 08, 2023 -

Gloria responded

Steve Janer has always been very polite an treated all of y concerns quickly and properly.

May 04, 2023

Service is great. The Staff is very professional and knowledgeable. Brad the Service Advisor is fantastic. Does a great job of keeping me informed throughout the pr More

by carlos.latour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
May 06, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi Carlos, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 02, 2023

Very courteous I would recommend Auto Nation Cadillac Services to everyone,award winning service,☺ ☺ s More

by Blueroze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
May 05, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 02, 2023

William Jackson is very professional and knowledgeable. His customer service is a great asset for Autonation Cadillac. Thanks William, I truly appreciate you.😊 More

by andreabachus1
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Jackson
May 05, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 18, 2023

I keep saying I'm not bringing my car back for service here, but I do out of convenience. This will definitely be the last time. The service advisor didn't even look at me when I was asking about 2 major More

by donna k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
Apr 21, 2023 -

AutoNation Cadillac West Palm Beach responded

Thanks for the feedback, Donna K. We strive to provide excellent service to our customers at AutoNation Cadillac West Palm Beach. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (561) 291-6025. We hope to hear from you.

April 16, 2023

Good location, able to get convenient appointment time, good and timely service. Have been a customer for many years. More

by claude r brochu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Castro
Apr 26, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi Claude, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 06, 2023

This was my first time visiting, and I was impressed by both the Dealership, and all of the people there, especially Wilson, the Service Advisor who took care of me. More

by pattyfour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilson
Apr 09, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

April 05, 2023

Long time Cadillac owner. Purchased multiple cars from this dealership. Brought in my xt4 for oil change. Waited 2.5 hours for it to be completed. Plus car wasn’t even washed More

by rosamcaruso65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilson
Apr 07, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (561) 291-6025 to discuss what we can do to help.

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