AutoNation Cadillac West Palm Beach - Service Center

Sales was excellent- very professional and helpful- 5* However, NEVER take your vehicle here for Service. It’s a nightmare from xxxx. Your calls will almost never get answered, if someone answers th 5* However, NEVER take your vehicle here for Service. It’s a nightmare from xxxx. Your calls will almost never get answered, if someone answers the phone, they’ll either hang up on you or say they’ll take a message and you’ll never hear back. I’ve been without my vehicle for 2 months for minor service and can’t get in touch with a live person. All calls ignored. Stay away! More

I was cordially greeted and directed to my Service Advisor, Steven Janer. He was courteous and professional. Advisor, Steven Janer. He was courteous and professional. More

Mark knows how to treat clients. Don't have any other words. Why do you make it so hard to fill out a review? Don't have any other words. Why do you make it so hard to fill out a review? More

I have always been treated well. My salesman was very nice and my Service manager was excellent. Steve Janer has always been very courteous and had given me wonderful service. My salesman was very nice and my Service manager was excellent. Steve Janer has always been very courteous and had given me wonderful service. More

Service is great. The Staff is very professional and knowledgeable. Brad the Service Advisor is fantastic. Does a great job of keeping me informed throughout the pr The Staff is very professional and knowledgeable. Brad the Service Advisor is fantastic. Does a great job of keeping me informed throughout the process. More

William Jackson is very professional and knowledgeable. His customer service is a great asset for Autonation Cadillac. Thanks William, I truly appreciate you.😊 His customer service is a great asset for Autonation Cadillac. Thanks William, I truly appreciate you.😊 More

Very courteous I would recommend Auto Nation Cadillac Services to everyone,award winning service,☺ ☺ s Services to everyone,award winning service,☺ ☺ s More

I keep saying I'm not bringing my car back for service here, but I do out of convenience. This will definitely be the last time. The service advisor didn't even look at me when I was asking about 2 major here, but I do out of convenience. This will definitely be the last time. The service advisor didn't even look at me when I was asking about 2 major problems with my vehicle. I told the appointment maker. I get there and then was told I needed to leave the car for three days. Last time it was there for three days it turned into 15 weeks! I couldn't even get an update More

Good location, able to get convenient appointment time, good and timely service. Have been a customer for many years. good and timely service. Have been a customer for many years. More

This was my first time visiting, and I was impressed by both the Dealership, and all of the people there, especially Wilson, the Service Advisor who took care of me. both the Dealership, and all of the people there, especially Wilson, the Service Advisor who took care of me. More