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AutoNation Chevrolet Airport - Service Center

Orlando, FL

4.7
367 Reviews

367 Reviews of AutoNation Chevrolet Airport - Service Center

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November 01, 2022

The service Mgr is terrible. I have 2009 Tahoe and I had a oil change that they never did. The service Mgr tried to tell me since my truck was a 09 the oil will be dirty even af More

by Phillipawilkes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
The rude and unprofessional service mgr
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Nov 08, 2022 -

AutoNation Chevrolet Airport responded

Hi, we are deeply disappointed by your experience at AutoNation Chevrolet Airport. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (407) 680-0750 -- we hope to hear from you soon.

Nov 08, 2022 -

Phillipawilkes responded

Your GM Can call me the service department has my number

October 31, 2022

Excellent customer service Ian took care of my needs and I was very satisfied , on time and also clean They are doing a great job there More

by antoniopockels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian, Lisa Parasrami
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Nov 08, 2022 -

AutoNation Chevrolet Airport responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 31, 2022

Outstanding auto dealership! Superb Service Department has kept my car in primo condition for four years now! Wonderful staff of professionals throughout! More

by foxpaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacque Kegler
Report | Print
Nov 08, 2022 -

AutoNation Chevrolet Airport responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 29, 2022

I have had all good experiences so far and look forward to coming back for my dealer needs 😃 More

by brianmatta@att.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ziod
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Nov 06, 2022 -

AutoNation Chevrolet Airport responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 28, 2022

Lacking in customer care. Spilt oil on fender and oil foot prints on bumper. Notification was made didn’t seem to be a big deal by service personnel. Never before has this hap More

by kodonnell63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miss Feliciano
Report | Print
Nov 06, 2022 -

AutoNation Chevrolet Airport responded

Hi, we are deeply disappointed by your experience at AutoNation Chevrolet Airport. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (407) 680-0750 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon. Take care!

Nov 06, 2022 -

kodonnell63 responded

Miss Feliciano wasn’t the problem her customer service is fine. It’s the lack of caring of other peoples property. Like I said been a customer since 2004. I don’t know if it is because my Jeep isn’t a Chevy and that’s the problem or not. But I pay good money for service and expect my Jeep to be handled the same as if it was a Chevy. Which I still own 2 other Chevy vehicles. You may contact me at +13212179265 for any further questions or concerns

October 26, 2022

My visit was a very good experience the time was very short I don’t mind going back More

by Loumelmompremier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Report | Print
Nov 04, 2022 -

AutoNation Chevrolet Airport responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

October 25, 2022

Excelente servicio, me atendieron de la mejor forma , siempre voy aquí por el servicio con garantía que prestan!!! Gracias Cheverolet Autonation Airport !!!! More

by Yanexy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Report | Print
Nov 01, 2022 -

AutoNation Chevrolet Airport responded

Hola, gracias por su informe positivo. Estamos felices de haber sido de servicio para usted. ¡Muchas gracias por ser uno de nuestros valiosos huéspedes y esperamos su próxima visita!

October 25, 2022

Always so friendly and accommodating! Never have had an issue that couldn’t be resolved. Very professional. More

by selynaarroyo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Report | Print
Nov 01, 2022 -

AutoNation Chevrolet Airport responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 24, 2022

My service rep Thomas Deluca, was very helpful in letting me know the issues they found with my vehicle and the price it would cost me to have them fix it. Every time I visit the service department he’s alwa More

by richardB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Deluca
Report | Print
Oct 31, 2022 -

AutoNation Chevrolet Airport responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 21, 2022

My service advisor made and kept his time promise and everything went according to expectations. More

by jmcgovern070
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom DeLuxa
Report | Print
Oct 28, 2022 -

AutoNation Chevrolet Airport responded

Jmcgovern070, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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