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AutoNation Chevrolet Arrowhead - Service Center

Peoria, AZ

4.4
656 Reviews

656 Reviews of AutoNation Chevrolet Arrowhead - Service Center

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July 19, 2023

Made an appointment for an oil change and tire rotation on my 2023 Silverado 2500HD. When I arrived at my 0900 appointment I was told by the service advisor that the service center staff were all in a meet More

by Chris S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vincent
Jul 24, 2023 -

AutoNation Chevrolet Arrowhead responded

Hello Chris, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (623) 428-8851 to discuss what we can do to help.

July 18, 2023

Garcon at AutoNation was so amazing! He made buying a car quick and painless. When his store did not have the exact car I was wanting he found the one I wanted in Mesa, jumped in the More

by Colby Hooley
Recommend Dealer
Yes
Employees Worked With
Garcon, and Ralph
Jul 25, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi Colby, we're happy you found our staff so supportive during your experience here at Autonation Chevrolet Arrowhead. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 18, 2023

They are always friendly and helpful. Never too pushy. These qualities have created a loyal customer. More

by Richlal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Jul 25, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi Richlal, thank you so much for your positive comments about Autonation Chevrolet Arrowhead! Please don't hesitate to reach out to us if there's anything more we can do!

July 18, 2023

good service always friendly and they always keep you informed of what's going on with your car More

by lizbethmadriz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
vincent bilancia arcuri
Jul 26, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 17, 2023

I felt the service person was dishonest. Would not have him service my car again. More

by KR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Flatt
Jul 26, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, we are deeply disappointed by your experience at Autonation Chevrolet Arrowhead. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (623) 428-8851. We hope to hear from you.

July 13, 2023

Their service department was top notch compared to other dealerships. They were responsive and on time with everything More

by sbcastillo95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Jul 16, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 11, 2023

Warranty repair was done quicker than expected and the whole process was done very smooth and easy. More

by galen59
Recommend Dealer
Yes
Employees Worked With
Roger flat
Jul 14, 2023 -

AutoNation Chevrolet Arrowhead responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 10, 2023

Very efficient. Smooth operation. Greeted on time and friendly. The rep was very knowledgable and accomodating.service was quick. When my car was returned it wasn't More

by cjcali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince
Jul 13, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

July 10, 2023

Just had my prepaid oil change and maintenance performed. Very nice people in the Service Center. Disappointed they didn’t reset the service needed soon. I live to far away to return. More

by tonyamc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince
Jul 13, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (623) 428-8851 to discuss what we can do to help.

July 07, 2023

Great service on my 2020 Silverado. My current service advisor, Michael Kane does a great job More

by jlcurtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kane
Jul 11, 2023 -

AutoNation Chevrolet Arrowhead responded

Hello, we're happy you found our staff to be so supportive during your experience here at Autonation Chevrolet Arrowhead. Don't hesitate to call us if you ever need anything. Be safe on the road!

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