AutoNation Chevrolet Arrowhead - Service Center
Peoria, AZ
658 Reviews of AutoNation Chevrolet Arrowhead - Service Center
Very efficient. Smooth operation. Greeted on time and friendly. The rep was very knowledgable and accomodating.service was quick. When my car was returned it wasn't Smooth operation. Greeted on time and friendly. The rep was very knowledgable and accomodating.service was quick. When my car was returned it wasn't washed so the rep Vince took it back and ran it through himself. Great service. More
There isn't a lot issues with my 2021 Silverado but, I've been trying to get a relay clicking issue behind the driver door handle resolved. It only happens when I go over a sharp bump or washboard road. I kn been trying to get a relay clicking issue behind the driver door handle resolved. It only happens when I go over a sharp bump or washboard road. I know it's hard to find but I've taken it there 3 times with no resolve. Asked the service advisor if they could replace the relay located behind the door handle, not sure if he knew what I was talking about. That message didn't seem to get past along again. More
So I had questions concerning the service performed on my vehicle. Ihabecallwd an left a message 4 consecutive days. Day five and I still haven’t gotten a return phone call from the service advisor. Shame on vehicle. Ihabecallwd an left a message 4 consecutive days. Day five and I still haven’t gotten a return phone call from the service advisor. Shame on him.. this is not acceptable customer service. More
As far as dealerships go, this location is nice. The staff were helpful and friendly. The waiting area was clean and comfortable. Would be nice if they had better options for food or snacks. I also The staff were helpful and friendly. The waiting area was clean and comfortable. Would be nice if they had better options for food or snacks. I also appreciate their shuttle service and complimentary vehicle wash. I look forward to going back for my next service. More
Only have around 2800 miles on my new 1500 RST. Took truck in to fix display problem and the problem was not fixed. Still cuts out while talking on phone or just driving down the road. Service tech Took truck in to fix display problem and the problem was not fixed. Still cuts out while talking on phone or just driving down the road. Service tech said they called Chevy engineers and was told to put some kind of update in. Did not even last for five minutes after I left Autonation dealer. Very unhappy. More
My biggest complaint is your telephone system. I left messages and the recordings on to person said they would be away and call back after vacation time. On one call, I was informed a callback wou I left messages and the recordings on to person said they would be away and call back after vacation time. On one call, I was informed a callback would be made within the business day and three days later that still hasn’t happened. lastly, I have an expensive electronic monitoring system for electric use, which was removed because I watched him remove it and I am unable to relocate it. No help provided whatsoever. More