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AutoNation Chevrolet Arrowhead - Service Center

Peoria, AZ

4.4
659 Reviews

660 Reviews of AutoNation Chevrolet Arrowhead - Service Center

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April 13, 2023

After not receiving a call back from our service writer I made a same day appointment online. When we got to dealership they had no record of the appointment. The Warranty Manager (Regina didn't get a last n More

by woodykathy78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Regina, warranty manager
Apr 21, 2023 -

AutoNation Chevrolet Arrowhead responded

Hello, we're happy you found our staff to be so supportive during your experience here at Autonation Chevrolet Arrowhead. Don't hesitate to call us if you ever need anything. Be safe on the road!

Apr 21, 2023 -

woodykathy78 responded

Unfortunately we had a problem after this service. The car was fine driving home but we didn't drive it again for a few days. The warning light came on again. We placed a call to the service manager and got a call back late that same day. We had to bring the car in again for the same problem and leave it for a few hours. The problem was fixed (I hope) but I'm holding my breath.

April 07, 2023

The only comment i Have is that chevy does not stock parts for older cars but they finally found the part and was able to fix my vet. More

by Ronald R Bozyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Randel
Apr 21, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi Ronald, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (623) 428-8851 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

April 07, 2023

My service rep was happy and easy to work with Aaron is an asset to your company More

by Gjrobison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Apr 21, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Autonation Chevrolet Arrowhead! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 07, 2023

Everything seem to go very smooth. They get you in and out. coffee was pretty good. More

by rcandolino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Bilancia
Apr 21, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 06, 2023

I do not like to write any comments. I do not like to write any comments . More

by Butch
Recommend Dealer
Yes
Employees Worked With
Michael
Apr 21, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

April 06, 2023

Very friendly and all the work that was requested at the time of the appointment was done. More

by bformanek47
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Pewnew
Apr 21, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

April 02, 2023

Nick was awseome! He amde sure I was made up to date on the condition of my vehicle while in service and made surew I had a ride to and from the dealership. More

by Chevy dude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Marcell and Sean
Apr 06, 2023 -

AutoNation Chevrolet Arrowhead responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 30, 2023

Outstanding love ❤️ going there thank you soooo much Michael for making my stay outstanding !!! I got my oil change there and it was a in and out !!! Great job More

by Monicaf1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Apr 03, 2023 -

AutoNation Chevrolet Arrowhead responded

Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 30, 2023

Scheduling is easy and the service advisor does an excellent job of informing and updating me on the progress of my service. More

by coach67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kane
Apr 03, 2023 -

AutoNation Chevrolet Arrowhead responded

Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 27, 2023

I left the dealership very frustrated and disappointed with my service advisor. It took them 48 hours to find two small rattles in my dash but the main reason I went in was I was hearing a noise in my rea More

by azkress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Schultz
Mar 31, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, we are deeply disappointed by your experience at Autonation Chevrolet Arrowhead. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (623) 428-8851 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon. Take care!

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