AutoNation Chevrolet Arrowhead - Service Center

After not receiving a call back from our service writer I made a same day appointment online. When we got to dealership they had no record of the appointment. The Warranty Manager (Regina didn't get a last n made a same day appointment online. When we got to dealership they had no record of the appointment. The Warranty Manager (Regina didn't get a last name) took over. One of the techs heard our problem and took our car back to check things out. (It was a tire pressure sensor)acting up. Regina, after we waited about 15 minute, told us the part was faulty and if we could wait for about 30 minutes they could fix it for us. Outstanding service. thank you guys very much. More

The only comment i Have is that chevy does not stock parts for older cars but they finally found the part and was able to fix my vet. parts for older cars but they finally found the part and was able to fix my vet. More

My service rep was happy and easy to work with Aaron is an asset to your company an asset to your company More

Everything seem to go very smooth. They get you in and out. coffee was pretty good. They get you in and out. coffee was pretty good. More

I do not like to write any comments. I do not like to write any comments . I do not like to write any comments . More

Very friendly and all the work that was requested at the time of the appointment was done. time of the appointment was done. More

Nick was awseome! He amde sure I was made up to date on the condition of my vehicle while in service and made surew I had a ride to and from the dealership. He amde sure I was made up to date on the condition of my vehicle while in service and made surew I had a ride to and from the dealership. More

Outstanding love ❤️ going there thank you soooo much Michael for making my stay outstanding !!! I got my oil change there and it was a in and out !!! Great job Michael for making my stay outstanding !!! I got my oil change there and it was a in and out !!! Great job More

Scheduling is easy and the service advisor does an excellent job of informing and updating me on the progress of my service. excellent job of informing and updating me on the progress of my service. More

I left the dealership very frustrated and disappointed with my service advisor. It took them 48 hours to find two small rattles in my dash but the main reason I went in was I was hearing a noise in my rea with my service advisor. It took them 48 hours to find two small rattles in my dash but the main reason I went in was I was hearing a noise in my rear brakes my service advisor refused to check it out, telling me all Silverado‘s make that noise. I find that hard to believe because it didn’t start making a noise until two months ago. this is my fourth Silverado and have not heard that noise from any of my other trucks Also, during my visit, I had to call my service advisor for updates because he was not contacting me at all. After this experience, I would not recommend going there for service. More