AutoNation Chevrolet Arrowhead - Service Center

I had an appointment for a simple tire rotation and fluid top off. Took almost 5 hours. I never got a update on the work even though I asked a couple of people more than once. top off. Took almost 5 hours. I never got a update on the work even though I asked a couple of people more than once. More

Aaron Pewnew is absolutely worthless. I hate to be mean but its reality. He does not communicate with you at all. When i dropped my truck off he was visibly upset over a simple digital ga I hate to be mean but its reality. He does not communicate with you at all. When i dropped my truck off he was visibly upset over a simple digital gauge monitor i have installed. He played 20 questions with me like he was trying to interrogate me over it. He then proceeded to scroll through all the screens on my truck trying to prove to me that it had all the info already built in. But it does not. I could tell by how he was looking, he has no idea about the products he services, which i find ironic. Then he told me they would need the truck for the day and you can get it tomorrow. Tomorrow comes and he calls and leaves a short voicemail, not explaining anything or that he is actually off. I called the dealer several times and no straight answer was given. Finally ended up driving in and being helped by Dale who was amazing. I got my truck back only to find the dashcam unplugged, which leads me to believe they went for a joyride. The digital gauge mentioned earlier had the cord ripped out from it. They never did fix the issue i came in for. They claim unable to recreate. But from reading the paperwork i can see why. Aaron was to busy trying to prove me wrong, he wrote what i was saying down wrong. Its ok, i realize not everyone is suited to work with others nor has the proper skills to listen either. More

Been to AutoNation several times. This is the best service I’ve gotten in a very long time. Daniel was awesome!!! This is the best service I’ve gotten in a very long time. Daniel was awesome!!! More

I came in just needing a couple small repairs and it was perfect. They got it done and I didn’t need to wait too long, just about average waiting time even though they were slammed busy and short-staffed. W perfect. They got it done and I didn’t need to wait too long, just about average waiting time even though they were slammed busy and short-staffed. Will be coming back for my Chevy needs again in the future. More

Bradley in the service department could not have been more wonderful and he took time to listen. more wonderful and he took time to listen. More

Dean Communicated the timeframe for my oil change to be complete and was very friendly. complete and was very friendly. More

Great experience service advisor is the best I have all my service needs done at Auto Nation Arrowhead my service needs done at Auto Nation Arrowhead More

Service writer was the best I have seen. Very friendly and efficient. Did everything he said on the school given Very friendly and efficient. Did everything he said on the school given More

I'm extremely impressed with Auto Nation's customer care team and their willingness to go above and beyond to resolve issues. team and their willingness to go above and beyond to resolve issues. More

Service advisor not no knowledgeable in certain areas had to ask other people questions. not calling back in the timely matter. and when I called back, he said he left me a message which he did not? truck wa to ask other people questions. not calling back in the timely matter. and when I called back, he said he left me a message which he did not? truck was driven about 28 miles. He says it was for a test ride.. reported same miles in same miles out More