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AutoNation Chevrolet Arrowhead - Service Center

Peoria, AZ

4.4
656 Reviews

656 Reviews of AutoNation Chevrolet Arrowhead - Service Center

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February 04, 2023

Went for an oil change, took closer to two hours and then my engine light came on right after leaving. Shocker that it was right after the warranty mileage More

by Jacob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Randall
Feb 07, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi Jacob, we are deeply disappointed by your experience at Autonation Chevrolet Arrowhead. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (623) 428-8851 -- we hope to hear from you soon.

February 03, 2023

Nicholas provided incredible customer service and was thoroughly communicative through my whole visit. His efficient communication allowed me a stress free experience and to tackle other needs of my day More

by samuel.balint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Feb 07, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, we're happy you found Nicholas to be so supportive during your experience here at Autonation Chevrolet Arrowhead. If you ever need help, just give us a call. Happy motoring!

February 02, 2023

My car was there for a week with no daily notifications as to what the progress was. More

by Rogermelgosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
Feb 06, 2023 -

AutoNation Chevrolet Arrowhead responded

Hello, we are deeply disappointed by your experience at Autonation Chevrolet Arrowhead. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (623) 428-8851 to discuss what we can do to help.

January 30, 2023

appointment scheduler did not advise length of service, or I would've made arrangements for pick-up. Other than that, I'm glad to get my recall issue resolved. More

by equinoxmama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Rice
Feb 03, 2023 -

AutoNation Chevrolet Arrowhead responded

Thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

January 26, 2023

I have ordered 2 new vehicles from this dealership, both Colorado' s, 2017 & 2021, have been treated great every time, both through Sales and Service, checking out the new 2023 Colorado now, and will def More

by gweber4834
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Rice
Jan 30, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 23, 2023

Service was great. I liked the change where Mike was my only contact From check in to check out . My car was ready and waiting when Mike went over the bill and payme More

by masniezek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kane
Jan 25, 2023 -

AutoNation Chevrolet Arrowhead responded

Masniezek, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 19, 2023

Nothing wrong with the appointment schedule, but the wait is getting worse. The last time I have wait for 4 1/2 hours. More

by jiaispuro76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven rice
Jan 23, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (623) 428-8851 to discuss what we can do to help.

January 18, 2023

Great service, Steven very knowledgeable great guy, very courteous. I would recommend autonation service, Thank you again. More

by Memocar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Jan 22, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 17, 2023

I did bring my vehicle for service with the service advisor John and he did an excellent service right on time More

by Nwailhasso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Del Pozo
Jan 20, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, we're happy you found our staff to be so supportive during your experience here at Autonation Chevrolet Arrowhead. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 13, 2023

Brought the truck in for its regular service and asked them to check a couple of other areas while there. No delays and finished in a timely manner. More

by adavi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Caine
Jan 18, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

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