AutoNation Chevrolet Arrowhead - Service Center

STEVEN RICE GOOD SERVICE. DONOT LET HIM GO.. I HAVE NO OTHER COMMENTS I WILL BE BACK DONOT LET HIM GO.. I HAVE NO OTHER COMMENTS I WILL BE BACK More

it has gotten better the only improvement would be for the managers to set their meetings at evening or zoom 7 am mean 7 am people have to go to work also you used to wash the car which is a perk the managers to set their meetings at evening or zoom 7 am mean 7 am people have to go to work also you used to wash the car which is a perk More

Mr.Rice took great care of me and my vehicle. It was a long appointment, but couldn't be help due to staff out sick. I was forewarned of the staff shortage. Vehicle came out to me super clean which I am g long appointment, but couldn't be help due to staff out sick. I was forewarned of the staff shortage. Vehicle came out to me super clean which I am grateful for. More

Steven Rice service advisor was excellent to work with. Vehicle repair was performed without issue so also thanks to mechanic James Dewer. Vehicle repair was performed without issue so also thanks to mechanic James Dewer. More

I've learned to leave my vehicle there because it takes the service center forever to change the oil but I was told it was finished and I paid the bill but it still took 20 minutes to bring my vehicle arou the service center forever to change the oil but I was told it was finished and I paid the bill but it still took 20 minutes to bring my vehicle around so I could leave. Autonation is terrible about the speed of service on any level. More

Was not really happy with the service for the fact that they did not Do not reset percentage for my fuel filter or wash my truck after spending over $300 they did not Do not reset percentage for my fuel filter or wash my truck after spending over $300 More

Kept me informed throughout. very professional. Personable and friendly. checked on where we were at as far as time. very professional. Personable and friendly. checked on where we were at as far as time. More

I go to the same location because they’re always friendly and helpful. Michael Kane helped me recently, and I was very happy to have gotten his help! and helpful. Michael Kane helped me recently, and I was very happy to have gotten his help! More

Even though Michael Kane was very nice, I am not happy with the service timeliness. I understand staff shortages, but with that in mind, the timeframe in between customers should be extended rather than o with the service timeliness. I understand staff shortages, but with that in mind, the timeframe in between customers should be extended rather than overscheduling. It should not take over 2 1/2 hours for a customer to wait for a scheduled oil change and tire rotation. I made the appointment 1 week or more in advance and was there 10 minutes before hand. I have been coming there for 19 years and shouldn't have to wait so long. More

Michael Kane was great. He was available when I got there at my appt time and got me taken care of right away. He was communicative and attentive. He was available when I got there at my appt time and got me taken care of right away. He was communicative and attentive. More