AutoNation Chevrolet Arrowhead - Service Center

Service advisor ignored my arrival for 15min. Then my oil change/tire rotation took 4hrs with no updates or info. As I checked on the status my service advisor didn’t even remember I was her cust Then my oil change/tire rotation took 4hrs with no updates or info. As I checked on the status my service advisor didn’t even remember I was her customer. She then gave me the “15min” line and was in for another 35min. Last but not least I had to return to the dealership as I was 5 miles away. The tech didn’t give me back my wheel lock. Worst experience hands down. More

Everything was great, the service advisor, Michael was very prompt and let me know everything in a timely manner very prompt and let me know everything in a timely manner More

The communication isn’t the greatest and it’s hard to get ahold of anyone. But they’re short staffed just like everyone else. ahold of anyone. But they’re short staffed just like everyone else. More

Well after bringing our pickup out. Getting back home, I receive a call that they had sent the replacement radio back. So a lot of effort for nill. My service advisor was also disappoin Getting back home, I receive a call that they had sent the replacement radio back. So a lot of effort for nill. My service advisor was also disappointed they had sent it back to. More

I have always used your service but this Oil and filter change took way too long. I was there almost 4 hours. change took way too long. I was there almost 4 hours. More

It took 3 3/4 to service my car. I had a 9:00 appointment finishes at 12:45. Car was delivered to service with greese on the door service attendent Davi cleaned it off. I had a 9:00 appointment finishes at 12:45. Car was delivered to service with greese on the door service attendent Davi cleaned it off. More

Every time I have gone it’s been a good experience always easy they do a great job. I was in for an oil change this time they found something else wrong let me know. It was supposed to be about a week but th easy they do a great job. I was in for an oil change this time they found something else wrong let me know. It was supposed to be about a week but they got it done in a couple of days. Definitely recommend this place. Michael let me know what they did and was very helpful. More

I had my 2020 Silverado HD serviced and had a few repairs done on it at AutoNation Chevrolet Arrowhead. It was such a great experience and the professionalism of Michael Kane is greatly appreciated! I would done on it at AutoNation Chevrolet Arrowhead. It was such a great experience and the professionalism of Michael Kane is greatly appreciated! I would highly recommend AutoNation Arrowhead Service Department. More

Aa a longtime customer of this dealership, I was very disappointed when my requests for service were ignored via voicemail last week. In my experience, it has become impossible to schedule service via ph disappointed when my requests for service were ignored via voicemail last week. In my experience, it has become impossible to schedule service via phone. Since I had zero luck getting someone to answer their xxxx phone, I drove into service center to schedule in person on Saturday 9/10 am. I was immediately greeted by a young man who told me John will visit with me shortly. John Del Pozzo was the service rep who took over from there and got my service done on the spot. I received the service I had become accustomed to years ago. More

SCOTT RANDEL TOOK GOOD CARE OF HAVING MY 2007 CORVETTE SERVICED IN A REASONABLE AMOUNT OF TIME. MY 2007 CORVETTE SERVICED IN A REASONABLE AMOUNT OF TIME. More