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AutoNation Chevrolet Arrowhead - Service Center

Peoria, AZ

4.4
658 Reviews

658 Reviews of AutoNation Chevrolet Arrowhead - Service Center

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September 20, 2022

Steve Rice is a hustler. He was moving twice as fast as anyone else in the facility. Took good care of me. More

by cswaffard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Rice
Sep 24, 2022 -

AutoNation Chevrolet Arrowhead responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Arrowhead. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 19, 2022

They had my car for two days, and I had no means of transportation. Also, I have a very rough time getting hold of Mike Kane to see if and when my car would be ready. I wasn't too happy. More

by wgreen6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kane
Sep 23, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (623) 428-8851. We hope to hear from you.

September 18, 2022

Team worked hard to find all components needed. I did not need to bring unit back at a later date. I feel they went above and beyond. More

by awr1112
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kain
Sep 22, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 18, 2022

Took vehicle in to find out why there was a hesitation again at speeds under 25mph like a few months ago, that had been a warranty spark plug issue. Charged about $150 for diagnosis and 4 hours later to b More

by shereea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Sep 22, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 17, 2022

Service advisor ignored my arrival for 15min. Then my oil change/tire rotation took 4hrs with no updates or info. As I checked on the status my service advisor didn’t even remember I was her cust More

by Gbourland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cherish Middaugh
Sep 22, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (623) 428-8851 to discuss what we can do to help.

September 16, 2022

Everything was great, the service advisor, Michael was very prompt and let me know everything in a timely manner More

by Shawn.Schoolcraft
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kane
Sep 19, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi Shawn, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 16, 2022

The communication isn’t the greatest and it’s hard to get ahold of anyone. But they’re short staffed just like everyone else. More

by Hns07100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kane
Sep 19, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 14, 2022

Well after bringing our pickup out. Getting back home, I receive a call that they had sent the replacement radio back. So a lot of effort for nill. My service advisor was also disappoin More

by Hacker58
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott and Tyler were both great.
Sep 18, 2022 -

AutoNation Chevrolet Arrowhead responded

Hello there! Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 13, 2022

I have always used your service but this Oil and filter change took way too long. I was there almost 4 hours. More

by J.sdowney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kane
Sep 16, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (623) 428-8851. We hope to hear from you.

September 13, 2022

It took 3 3/4 to service my car. I had a 9:00 appointment finishes at 12:45. Car was delivered to service with greese on the door service attendent Davi cleaned it off. More

by C3wambsganss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
Sep 18, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

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