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AutoNation Chevrolet Arrowhead - Service Center

Peoria, AZ

4.4
657 Reviews

657 Reviews of AutoNation Chevrolet Arrowhead - Service Center

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September 12, 2022

I had my 2020 Silverado HD serviced and had a few repairs done on it at AutoNation Chevrolet Arrowhead. It was such a great experience and the professionalism of Michael Kane is greatly appreciated! I would More

by pcvigil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kane
Sep 16, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Autonation Chevrolet Arrowhead and we hope to be of service again in the future.

Sep 16, 2022 -

pcvigil responded

Good quality service deserves recognition

September 12, 2022

Aa a longtime customer of this dealership, I was very disappointed when my requests for service were ignored via voicemail last week. In my experience, it has become impossible to schedule service via ph More

by rhasquet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Del Pozzo
Sep 16, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi, we appreciate you taking the time to respond. The staff at Autonation Chevrolet Arrowhead take our reviews very seriously. If you are willing, please call our General Manager at (623) 428-8851 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

September 10, 2022

SCOTT RANDEL TOOK GOOD CARE OF HAVING MY 2007 CORVETTE SERVICED IN A REASONABLE AMOUNT OF TIME. More

by jbarczak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SCOTT RANDEL
Sep 13, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 09, 2022

If I could give negative stars on this place I would. The service here is awful from the service advisors (Scott) to the general manager (Scott stapley). This place is a such a joke. My car brakes gave o More

by Josie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott(service), Howard (asst. GM). Scott (GM
Sep 14, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi Josie, thank you for taking the time to leave us feedback. Please call our General Manager at (623) 428-8851 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

September 05, 2022

Very smooth and fast process once at the dealer. Representative was able to speed up my process as he saw that I was with 2 small children. Unable to contact dealer by phone after multiple attempts. More

by Steven
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Sep 11, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi Steven, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.

September 04, 2022

My last visit excellent. I took our car in for service and asked them to check the power steering. They fixed the power steering and found and fixed a leaking water pump. More

by Dana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cherish
Sep 09, 2022 -

AutoNation Chevrolet Arrowhead responded

Dana, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 01, 2022

Custer Service was spot on and car was fixed in an adequate amount of time. More

by kimmytay65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cherish
Sep 07, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 01, 2022

My service advisor, Michael Kane, took the time to review my service records so that I was ordering services to my Tahoe required at that time. I appreciated his effort. In addition, my phone and blue toot More

by draden1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Names unknown..sorry.
Sep 06, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

September 01, 2022

I specifically explained my issue with my vehicle and it was not addressed. The tire was not even taken off and looked at. I was completely disregarded about my issue and a waste of my time and gas taking i More

by rubycg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John
Sep 06, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (623) 428-8851 to discuss what we can do to help.

August 31, 2022

Shuttle service excellent special thanks to Lana for ride back from breakfast I had decided to walk back at 80 years of age and over 100 degrees I called service to see if the shuttle driver could pick me up More

by roland.carrera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Del Pozzo
Sep 04, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi Roland, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

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