AutoNation Chevrolet Arrowhead - Service Center

I have bought all my vehicles at this dealership since 2003 and used their vehicle services as well. It has definitely declined since covid hit but they are very reliable. 2003 and used their vehicle services as well. It has definitely declined since covid hit but they are very reliable. More

Absolutely excellent customer service from car induction to service completion. Easy to book the appt online to service completion. Easy to book the appt online More

My service person was very helpful. They stayed in communication with me throughout my service. They stayed in communication with me throughout my service. More

service was really good. was in and out in less than two hours. not that much of a wait of course had an appointment was in and out in less than two hours. not that much of a wait of course had an appointment More

This one is painful to write! I have been a loyal customer for almost 20 years- and this latest encounter errors on the side of "awful." A few reasons why: 1. This is the THIR I have been a loyal customer for almost 20 years- and this latest encounter errors on the side of "awful." A few reasons why: 1. This is the THIRD time in less than 2 months my car had to go in for service. And to be honest, I'm not entirely confident in the work that was done. 2. My car was scheduled to be worked on, yet it took almost 2 weeks! 3. The car was in 3 times so close together and for things I felt should have been handled all together- (meaning the mechanic missed something in my opinion)- yet I paid 2 separate deductibles on my warranty. What?? 4. First visit of the summer- My car was close to an oil change- I wasn't offered that but $1000 of tires were mentioned? 5. Third visit- still no oil change? Wiper blades? Anything else while it was sitting there for 2 weeks? 6. When I did get my car back- it was so dirty- I couldn't see out the front window- from inside filth! It was also so musty and stinky inside- it had to be aired out- I barely drove it this summer- a car wash or something would have been helpful. 7. I was offered a rental after much concerning conversation on my part- but not told about the shuttle- so I paid for an uber- nice. 8. I had to reach out for updates- again over a 2 week span, kind of sad! Overall- the only reason I'd return is because my car was purchased from there and I still have a warranty. Once that is up- I will seek out a mom & pop style mechanic- pay extra if I have to! At least I'll be treated right. More

The service department was very helpful and eager to get the job done. There focus on quality is awesome. the job done. There focus on quality is awesome. More

I receive friendly and professional service on every visit. It is my go to choice. visit. It is my go to choice. More

Service was very cordial, but very slow on the Silverado roof airbag recall: two full days. roof airbag recall: two full days. More

Horrible customer service presented by one of the advisors. He was extremely rude and unprofessional. advisors. He was extremely rude and unprofessional. More

Scott was my maintenance guy maintenance guy he did an awesome job he got it done in one day AI was told it was gonna be 3 days it's but he got it done the same day and so happy that you did Thank you C awesome job he got it done in one day AI was told it was gonna be 3 days it's but he got it done the same day and so happy that you did Thank you Chevy dealership Nation au Chevy on bellPlace to buy a new vehicle More