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AutoNation Chevrolet Arrowhead - Service Center

Peoria, AZ

4.4
659 Reviews

659 Reviews of AutoNation Chevrolet Arrowhead - Service Center

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July 30, 2022

Great service and jad the vehicle ready when promised. Scott was awesome and very helpful on what needed to be done. More

by Mdonovan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Randal
Aug 02, 2022 -

AutoNation Chevrolet Arrowhead responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 29, 2022

They did everything to make sure that my car was running well and I had no issues with it. More

by pollerton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Aug 02, 2022 -

AutoNation Chevrolet Arrowhead responded

We are pleased to hear you had such a positive experience with us, Pollerton! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 29, 2022

My car is working well and Scott Randall was honest, respectful, and professional. The schedule leaves a lot to be desired as the work backs up throughout the day and the appointment times are unrealist More

by suofy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Randall
Aug 02, 2022 -

AutoNation Chevrolet Arrowhead responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Autonation Chevrolet Arrowhead! Please don't hesitate to reach out if there's anything additional we can do for you.

July 28, 2022

Good communication and service. Wipers installed work great.Truck was returned to me clean and shiny as well. Thanks More

by dkh22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Aug 02, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

July 27, 2022

I was very pleased that they did not try to " upsell " me and that they washed my vehicle ! More

by Metabajoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Aug 01, 2022 -

AutoNation Chevrolet Arrowhead responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 27, 2022

Service writer was very helpful and kept me informed about any issues that needed my attention More

by arm.76pro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cherish Middaugh, Vincent Bilancia A
Aug 01, 2022 -

AutoNation Chevrolet Arrowhead responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 26, 2022

very professional and friendly , first time taking my card for service and had a good experience More

by mayralomeli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Jul 29, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 26, 2022

First Oil Change on My 2021 Silverado, Advisor was Friendly and Accommodating...Quick, Easy and Efficient More

by delant64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Del Pozzo
Jul 29, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 26, 2022

Right now, I'm not too happy with Autonation Chevrolet. I took my 2011 Chevrolet Equinox for service last week. They performed oil change, lube, an incomplete tire rotation (for which I was charged $19.9 More

by Robin
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cherish Middaugh
Jul 29, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi Robin, thank you for leaving this detailed feedback about your experience with our dealership. If you'd like, please contact our General Manager at (623) 428-8851. We'd appreciate the chance to make your experience a positive one.

Jul 30, 2022 -

Robin responded

Yesterday, 7/20/2022 I called the number given for the General Manager. It is an automated number for the dealership and I finally got in touch with an operator who connected me to the General Manager. He was not available and I left a message. I HAVE NOT HEARD FROM HIM OR ANY OF THE OTHER PEOPLE I HAVE EMAILED AND LEFT MESSAGES FOR. I have questions concerning charges on the invoice and would like some answers - why was I charged for a tire rotation when the job wasn't completed and tire pressure wasn't even checked. Also, what are the "Miscellaneous Charges" for? $59.95 seems rather high for "miscellaneous stuff". The customer service at Autonation leaves something to be desired. I will not be returning to this dealership for service.

July 25, 2022

My experience was just great. Cherish (service advisor) was professional, friendly and went the extra mile to assure the work on my vehicle was done in excellent fashion. Mike (se More

by scottyokphx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cherish / Mike
Jul 29, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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