AutoNation Chevrolet Arrowhead - Service Center
Peoria, AZ
659 Reviews of AutoNation Chevrolet Arrowhead - Service Center
My car is working well and Scott Randall was honest, respectful, and professional. The schedule leaves a lot to be desired as the work backs up throughout the day and the appointment times are unrealist respectful, and professional. The schedule leaves a lot to be desired as the work backs up throughout the day and the appointment times are unrealistic. Many of us can’t come in early in the morning. We need to be offered a schedule time that doesn’t waste our time. Please honor us customers and our valuable time! Sarah A Suofy More
Right now, I'm not too happy with Autonation Chevrolet. I took my 2011 Chevrolet Equinox for service last week. They performed oil change, lube, an incomplete tire rotation (for which I was charged $19.9 I took my 2011 Chevrolet Equinox for service last week. They performed oil change, lube, an incomplete tire rotation (for which I was charged $19.95) and replaced the A/C condenser. I was unable to discuss the charges with my service adviser because she had left early. I paid the bill before I left. I sent have sent her 2 emails and called and left messages twice. When I call the dealership all I get are the recorded messages. I have dealt with Autonation for 11 years and have been happy with their service until now. I have questions on my invoice and can't find anyone to answer them. There are "Miscellaneous charges of $59.95 and I would like them clarified. I would also like to find out about the tire rotation. It would be nice to be able to get in touch with a live person. I will be sending a letter to the manager. More
My experience was just great. Cherish (service advisor) was professional, friendly and went the extra mile to assure the work on my vehicle was done in excellent fashion. Mike (se Cherish (service advisor) was professional, friendly and went the extra mile to assure the work on my vehicle was done in excellent fashion. Mike (service manager) was also friendly and a big in the oversight of the service done for me. Thank you to all at AutoNation. More