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AutoNation Chevrolet Arrowhead - Service Center
Peoria, AZ
655 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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655 Reviews of AutoNation Chevrolet Arrowhead - Service Center
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July 10, 2022
The people who checked me in , to the man who handled my questions etc about my car were very pleasant and courteous . The oil change and tire rotation were done in a timely manner. questions etc about my car were very pleasant and courteous . The oil change and tire rotation were done in a timely manner. More
by Stacie
Employees Worked With
Scott Randel
July 07, 2022
Got service on my Camaro done quick. Relatable people. Always friendly. Asked for a written packet of recommended service for future appointments and they delivered. Relatable people. Always friendly. Asked for a written packet of recommended service for future appointments and they delivered. More
by Tlbrandon7
Employees Worked With
Cherish Middaugh
July 04, 2022
Danny was my contact person. He was so nice! I really appreciated how fast everything was. Great service! I was in and out faster than I thought I would be. Thank you very much He was so nice! I really appreciated how fast everything was. Great service! I was in and out faster than I thought I would be. Thank you very much More
by Kristinleighharder
Employees Worked With
Danny
July 04, 2022
I’ve bought Chevys for the past 50 years and from Auto Nation for the last 30. My repeated attempts to get a glitch fixed in my Radio in my 2020 Traverse stressed us to no end. Auto Nation Arrowhead Chevr Nation for the last 30. My repeated attempts to get a glitch fixed in my Radio in my 2020 Traverse stressed us to no end. Auto Nation Arrowhead Chevrolet would never completely fix the volume on the radio. I took it in on several occasions over the the two years for Auto Nation Arrowhead to solve the volume issues. Every time I brought it in for the radio their knee jerk answer was it “needed an update.” Or the answer was “could not duplicate.” On a number of those times I brought it in with the volume Not working. Still they refused to simply replace it. Finally, after I threatened a “Lemon Law” exercise via an attorney they suddenly realized that maybe they should replace it. But, the Warranty Manager wanted to charge me my deductible of $100, however, I stringently refused because the problem existed from the day I bought it! It was never a customer caused issue, which the Warranty Manager wanted to do. When I inquired why, my service agent explained the cost and that’s when I discovered what was behind Auto Nation’s refusal to take care of the problem. Again, I’ve been a customer for decades, and never been treated with such recalcitrants. Perhaps, rather than create such distrust in a long time customer, it would be both economical and build customer relationships to exhaust all possibilities of an issue rather than digging once’s heels in to save a penance of what new cars cost and lose a good customer in the process. More
by DoctorD
Employees Worked With
Cherish Midaugna
July 03, 2022
I have been going to AutoNation Chevrolet since moving to AZ four years ago. Their service writers are great and the service is top notch. I also got a great deal on a new Traverse and expect to buy my next AZ four years ago. Their service writers are great and the service is top notch. I also got a great deal on a new Traverse and expect to buy my next new Suburban from them when needed. More
by Backerly
Employees Worked With
Danny Hoggatt
