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AutoNation Chevrolet Arrowhead - Service Center

Peoria, AZ

4.4
659 Reviews

659 Reviews of AutoNation Chevrolet Arrowhead - Service Center

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June 09, 2022

Service advisor was very polite and quick. I like the way they check other items on vehicle besides what is it for such as battery check, tire tread, vehicle safety condition, inspection brak More

by djblerma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kane
Jun 10, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

June 08, 2022

Our appointment was 7:00 am out before 8:00am. The oil change included a free wash and vacuum. Our advisor, Daniel was nice. We still think masks should be worn indoors. More

by hugezeppelinfan55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
Jun 10, 2022 -

AutoNation Chevrolet Arrowhead responded

Hello, we appreciate your feedback and thank you for bringing this to our attention. Safety is of the utmost importance to us. When you can, please send your contact information and a copy of this review to our corporate team at Customer.Relations@AutoNation.com. Thank you.

June 08, 2022

John was great. He kept me updated on repair costs and expected wait times, and he worked around my schedule. More

by otrkim159
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Jun 10, 2022 -

AutoNation Chevrolet Arrowhead responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 07, 2022

I have been coming here for many many years and as always the service was great. More

by Blessed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cherish Middaugh
Jun 08, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 06, 2022

Great service center experience. From the kind man who came to take my name, keys and put plastic down on my vehicle to our service advisor. Top notch More

by violetteyaya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cherish
Jun 07, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 05, 2022

I brought my car in for a check on the electrical system as the auto power down at lights was not working. I checked in at 7:30 for my 7:30 appointment and it took about 6 hours to check and replace the bat More

by kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
forgot name
Jun 06, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi Kevin, we are deeply disappointed by your experience at Autonation Chevrolet Arrowhead. If you are willing, please call our General Manager at (623) 428-8851 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

June 04, 2022

Great service and a friendly staff. Car was very clean when I picked it up. More

by JKFOLEY51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Jun 06, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

June 03, 2022

Great customer service, friendly and knowledgeable Connected me with business outside the dealership for specific towing needs that they did not perform in-house. Ch More

by angelarice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cherish
Jun 06, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 03, 2022

For me, Customer service from this dealership is awesome. Technician, Cherish, was so helpful. Kept me in the know of what was happening with repairs. More

by Sropp
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cherish
Jun 06, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

June 02, 2022

It was very interesting to find out the even with a single word I had refused to do additional service such as changing the cabin air filter and an alignment. More

by cdd90125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jun 03, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for taking the time to leave us feedback. We would like to have a better understanding about your experience. Please reach out to us at (623) 428-8851 at your earliest convenience and we will do our best to resolve this with you.

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