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AutoNation Chevrolet Arrowhead - Service Center

Peoria, AZ

4.4
659 Reviews

659 Reviews of AutoNation Chevrolet Arrowhead - Service Center

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June 02, 2022

I have gone to this dealership for years. They are honest and upfront about services and pricing. The service people are always professional and keep me updated about the progress of my car! More

by Bethany H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charity
Jun 03, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi Bethany, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Autonation Chevrolet Arrowhead. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 02, 2022

Scott is the absolute best service rep I have ever had in the last 7 years of doing business with Auto Nation Chevrolet. He answered all questions and concerns. The best part is that he actually returns your More

by Hunterbob4life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Randel
Jun 05, 2022 -

AutoNation Chevrolet Arrowhead responded

Hello, we're happy you found our staff to be so supportive during your experience here at Autonation Chevrolet Arrowhead. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 01, 2022

Left my truck before 9am, when I get there around 230pm. The truck is not done yet until almost 4pm. Theyre just doing oil change and tire rotation. More

by Ortiz114
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cherish
Jun 02, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi, we appreciate you taking the time to respond. The staff at Autonation Chevrolet Arrowhead take our reviews very seriously. Please reach out to us at (623) 428-8851 when you can so we can address this situation directly. Thank you and have a great day.

May 31, 2022

My salesperson is Nawil Hasso. I walked in very disheveled since I had been working. Not one salesperson except Nawil gave me any attention. I allowed him the sale since he gave me More

by mo85382
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nwail Hasso
Jun 01, 2022 -

AutoNation Chevrolet Arrowhead responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 30, 2022

Waited 3 hours for an oil change This made me late for work I was not happy…the only thing that happened that was good is the service attendant took care of it. I’ve never had this happen to me I will More

by Libambino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kane/he was out sick
May 31, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (623) 428-8851 to discuss what we can do to help.

May 26, 2022

Easy to schedule service. Very friendly employees. In addition to whatever service you are getting, they also thoroughly check everything and offer no pressure recommendations More

by 57brooklyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cherish
May 27, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 26, 2022

Had unexpected dead battery. Took my car right away. Mike kept me informed and provided a shuttle. Everyone was pleasant. More

by sylwelykholowa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mike, bill
May 27, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 26, 2022

krista was very helpful and kind, but it took 6 hours before I was contacted that my car was done with the oil change and tire rotation. I would go somewhere else but 3 more free oil changes through Au More

by Kdinnv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
krista
May 27, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for taking the time to leave us feedback. If you would be willing to give us another chance in the future, please reach out to our General Manager at (623) 428-8851. We would appreciate the chance to turn your experience around.

May 28, 2022 -

Kdinnv responded

This will not change or fix their problems and I, tired of hearing it’s caused by Covid-19. Just fix the employee problem and lack of communication.

May 25, 2022

I am very dissatisfied with the service department. I scheduled for a routine oil change service a week ahead of time and pulled in yesterday , a half an hour early. I was told I had a three hour wait More

by Mille109
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department
May 27, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (623) 428-8851 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

May 25, 2022

Great place to get your vehicle work on Alex is great to work with also More

by rcontreras13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
May 26, 2022 -

AutoNation Chevrolet Arrowhead responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

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