AutoNation Chevrolet Arrowhead - Service Center

Service agent Charity took care of the tire replacement warranty on my Toyota van. She kept me updated on the progress of the claim in a very professional and caring manner! Greatly appreciated and return warranty on my Toyota van. She kept me updated on the progress of the claim in a very professional and caring manner! Greatly appreciated and return business from us is assured! More

The issue with Internet connection and the WiFi Hot Spot was handled quickly and professionally. It turned out to be a couple of device switches that were set incorrectly (which might have happened when On was handled quickly and professionally. It turned out to be a couple of device switches that were set incorrectly (which might have happened when OnStar was sending reset signals. The system now works properly and I am very happy. The service advisor, Scott Randal thought it might take all day but it was completed in a couple of hours. More

Danny my service advisor was knowledgeable and explained what needed to be done regarding my service call. He made some suggestions but also indicated that I could wait a month or so before doing the work. what needed to be done regarding my service call. He made some suggestions but also indicated that I could wait a month or so before doing the work. I definitely appreciated that. More

They have always been upfront & honest with me for 4 years. Very please with service. years. Very please with service. More

Danny my service rep was very professional and great customer service. The service department took me in on short notice. customer service. The service department took me in on short notice. More

when I called to make the appointment I was not told of the $159.00 charge for diagnostic. and time to wait for the car was not possible. Poor communication of what to expect to get my car service. She w the $159.00 charge for diagnostic. and time to wait for the car was not possible. Poor communication of what to expect to get my car service. She was not friendly or helpful in my opinion. More

Thanks Alex. Always a fast and efficient service experience. It has to be fifteen words,so that’s why I wrote this last part. Always a fast and efficient service experience. It has to be fifteen words,so that’s why I wrote this last part. More

Great and polite service, but your pricing is not competitive! You price like you have a captive audience, but that’s not the case! competitive! You price like you have a captive audience, but that’s not the case! More

AutoNation Chevrolet's Service Department has been my choice for maintenance and service of my cars for 18 years, now. The advisors are honest and very professional. In the rare instances when my cars choice for maintenance and service of my cars for 18 years, now. The advisors are honest and very professional. In the rare instances when my cars have needed repaired, they have been forthright with the severity of the situation, and their cost estimates have been accurate. The repairs have always completed within the timeframe given. I know dealer service departments have a negative reputation when it comes to cost of service and repairs, but I found that AutoNation Chevy to be very competitive. I have never had to make a return visit due to shoddy workmanship or a failed part. I will continue to purchase my vehicles at this dealership and will continue to use its service department. More

They did an awesome job from the start. Very polite and respectful, caring and concerned about my needs and how to do it. They are the only ones I trust to work on my car. Very polite and respectful, caring and concerned about my needs and how to do it. They are the only ones I trust to work on my car. More