AutoNation Chevrolet Arrowhead - Service Center

My salesperson is Nawil Hasso. I walked in very disheveled since I had been working. Not one salesperson except Nawil gave me any attention. I allowed him the sale since he gave me I walked in very disheveled since I had been working. Not one salesperson except Nawil gave me any attention. I allowed him the sale since he gave me the time of day! He was such a nice man and showed me all about my new truck. More

Waited 3 hours for an oil change This made me late for work I was not happy…the only thing that happened that was good is the service attendant took care of it. I’ve never had this happen to me I will work I was not happy…the only thing that happened that was good is the service attendant took care of it. I’ve never had this happen to me I will continue to come back More

Easy to schedule service. Very friendly employees. In addition to whatever service you are getting, they also thoroughly check everything and offer no pressure recommendations Very friendly employees. In addition to whatever service you are getting, they also thoroughly check everything and offer no pressure recommendations to keep your vehicle running smoothly. More

Had unexpected dead battery. Took my car right away. Mike kept me informed and provided a shuttle. Everyone was pleasant. Took my car right away. Mike kept me informed and provided a shuttle. Everyone was pleasant. More

krista was very helpful and kind, but it took 6 hours before I was contacted that my car was done with the oil change and tire rotation. I would go somewhere else but 3 more free oil changes through Au before I was contacted that my car was done with the oil change and tire rotation. I would go somewhere else but 3 more free oil changes through Autonation. More

Great place to get your vehicle work on Alex is great to work with also work with also More

Service agent Charity took care of the tire replacement warranty on my Toyota van. She kept me updated on the progress of the claim in a very professional and caring manner! Greatly appreciated and return warranty on my Toyota van. She kept me updated on the progress of the claim in a very professional and caring manner! Greatly appreciated and return business from us is assured! More

I am very dissatisfied with the service department. I scheduled for a routine oil change service a week ahead of time and pulled in yesterday , a half an hour early. I was told I had a three hour wait I scheduled for a routine oil change service a week ahead of time and pulled in yesterday , a half an hour early. I was told I had a three hour wait. I was told the reason for the three hour away was due to employees not wanting to work and employees not showing up for work. Not my problem. More

The issue with Internet connection and the WiFi Hot Spot was handled quickly and professionally. It turned out to be a couple of device switches that were set incorrectly (which might have happened when On was handled quickly and professionally. It turned out to be a couple of device switches that were set incorrectly (which might have happened when OnStar was sending reset signals. The system now works properly and I am very happy. The service advisor, Scott Randal thought it might take all day but it was completed in a couple of hours. More

Danny my service advisor was knowledgeable and explained what needed to be done regarding my service call. He made some suggestions but also indicated that I could wait a month or so before doing the work. what needed to be done regarding my service call. He made some suggestions but also indicated that I could wait a month or so before doing the work. I definitely appreciated that. More