AutoNation Chevrolet Arrowhead - Service Center

My appointment was for 10:00 AM I arrived at 9:50 AM. I waited at the dealership during my service visit. It took 2 hours 20 minutes to get an oil change. this is way too long for someone to wait that h I waited at the dealership during my service visit. It took 2 hours 20 minutes to get an oil change. this is way too long for someone to wait that has an appointment. Thank you. More

Staff was friendly and helpful. Repairs were done quickly and on time. The courtesy shuttle driver was excellent! Repairs were done quickly and on time. The courtesy shuttle driver was excellent! More

Great people, from sales to service. Talk with Richard (salesman) while having service done. Great guy Talk with Richard (salesman) while having service done. Great guy More

Good luck in the past, not so good this visit. Asked to check passenger side headlight and headlight adjust. Not done. Also, check on rattle/clatter type noise. Nothing found. Determined myself la Asked to check passenger side headlight and headlight adjust. Not done. Also, check on rattle/clatter type noise. Nothing found. Determined myself later noise is only there when AC compressor running. More

First let me say that I am fussy and try and keep my 2008 Corvette in tip top shape. I do my own detailing every couple of years. Having said that, I have no complaints about the actual fix that I brought th Corvette in tip top shape. I do my own detailing every couple of years. Having said that, I have no complaints about the actual fix that I brought the car in for (coolant leak). But I am complaining about the lack of care of the car. I prefer the exterior of the car not to be touched but the interior was fairly dirty when I picked it up...grease on the driver door panel, on the centre armrest. There was a chip taken out of the radiator. And there was a low impact on the front right end (like it was backed off of a curb or something of similar height) which caused the paint to crack on he underside of the bumper. I pointed this out to my service co-ordinator and had him take a picture. I noticed when I got home that the paint was damaged further underneath the bumper (separated from the bumper and eventually flaked off). This is one reason I hate taking my car to dealers.....the car is very low and not driven with do care. More

The service was fine. But like others have said, an oil change with an appointment should not have taken 7 hours. Especially after being told it should be done in 1-1.5. C But like others have said, an oil change with an appointment should not have taken 7 hours. Especially after being told it should be done in 1-1.5. Communication needs to improve for I had to stop in and find out the status of my vehicle. More

Worked with Scott Randel. He took my appointment. At time of arrival, he greeted me and took my information. Since I am particular about what I wanted done, Scott took all the He took my appointment. At time of arrival, he greeted me and took my information. Since I am particular about what I wanted done, Scott took all the notes and made it all happen. I was pleasantly surprised and highly recommend Scott for your service needs. My experience exceeded my expectations. More

Horrible. Waited 3 hours for an oil change. I made an appt 2 weeks ago. Waited 3 hours for an oil change. I made an appt 2 weeks ago. More

Service seems fine but an oil change with an appointment should never take almost 6 hours. should never take almost 6 hours. More