AutoNation Chevrolet Arrowhead - Service Center
Peoria, AZ
656 Reviews of AutoNation Chevrolet Arrowhead - Service Center
Great service. Although I’m disappointed that if you buy tires from the dealership, they charge you to rebalance tires. I have a bouncing going down the road and th Although I’m disappointed that if you buy tires from the dealership, they charge you to rebalance tires. I have a bouncing going down the road and they said I needed tires rebalanced at $20 a tire. Several tire dealers do not charge if you buy the tires from them. I won’t buy tires from Auto Nation again. More
My car needed an oil change quickly. I called three places to schedule an appointment in the next two days, but was told earliest appointments were a week to 10 days. I called AutoNati I called three places to schedule an appointment in the next two days, but was told earliest appointments were a week to 10 days. I called AutoNation and they got my car in the next day! I didn't have to wait long either. Dan was helpful and gave me information on my car. More
Great communication and extremely professional throughout the entire process while my car was in for a major repair. Will only be using them for my future repair and buying needs. the entire process while my car was in for a major repair. Will only be using them for my future repair and buying needs. More
When I made my service appointment I was told that my vehicle was under warranty,(I gave VIN to confirm). After they inspected my car I was told the repair was going to be $600 because it was not under w vehicle was under warranty,(I gave VIN to confirm). After they inspected my car I was told the repair was going to be $600 because it was not under warranty, and they also were charging me $150 for a 5 minute diagnostic procedure. After talking to the service manager, he so graciously reduced it to $75, for a diagnosis I already knew, but was told they'd repair under warranty. They were also originally not going to do the safety recall because of the car having a salvage title. Safety recalls apply to even salvage titles, that was the reason I specifically asked about warranty when I made the appointment. Needless to say I would not recommend this dealer for service work. More
Very friendly and professional staff, get things done right quickly and usually faster than promised. I drive about 30 miles to them instead of going to the closest dealer which is 3 miles away. right quickly and usually faster than promised. I drive about 30 miles to them instead of going to the closest dealer which is 3 miles away. More
My appointment was first thing in the morning for an oil change & multi point inspection. My rep stated it'll take about an hour or an hour & half; however, it took about 2 hours & half. At about the 2 hour change & multi point inspection. My rep stated it'll take about an hour or an hour & half; however, it took about 2 hours & half. At about the 2 hour mark had to ask my rep why it was taking longer then told, she said they got backed up? When they finally brought my car, the oil change setting in my dashboard was not restarted. The new sticker with next oil change info was not changed. And I'm the pretty sure they did not do the multipoint inspection appropriately as it stated my horn work but it did not. When I asked the rep about this info, they told me they can check the horn but I'd have to stay all day. As if. I gave them the option to come back another day which they were okay with. After coming back a second appointment, I've decided not to ever come back to this dealership even though this is where I originally purchased my car. It feels like they're not doing their job, and when they do its forced and done wrong. More