AutoNation Chevrolet Arrowhead - Service Center
Peoria, AZ
654 Reviews of AutoNation Chevrolet Arrowhead - Service Center
Everyone is pleasant, helpful and they seem to be glad they are there. One service advisor, P was not like this and I’m thinking it was personal or his cat died or something. No smile, greeting, glum face they are there. One service advisor, P was not like this and I’m thinking it was personal or his cat died or something. No smile, greeting, glum face, I thought I had done something. Two days later (that’s how long it took) he’s happy, smiling and appearing to be like a real service advisor! Like 2 different people! Sheesh! The work done was detailed in a report. Things were checked that I hadn’t asked for. The end result was good! More
Brought car in at appointed time and was told to leave car as they may or may not get a chance to check it today. I live in Wickenburg and had no way home so had to go to Enterprise to rent a car. In th car as they may or may not get a chance to check it today. I live in Wickenburg and had no way home so had to go to Enterprise to rent a car. In the past, the car was checked while I waited then the decision was made if it could be fixed that day or if I would have to leave it. It turned out they had the problem solved by the time I arrived at home. As a result I had to rent a car and make a return trip--both were unnecessary and added to customer frustration. I believe consideration should be given to customers who travel from a distance to obtain your service. I had to travel about and hour to get to your business. More
Our service advisor John was very attentive to us and our recall on our Equinox. Got us in and out quickly and called us when our vehicle was ready. Very happy with Autonation. recall on our Equinox. Got us in and out quickly and called us when our vehicle was ready. Very happy with Autonation. More
Love this Dealership. We have bought and serviced our last 3 cars here. Always professional and detail orientated. Nice Clean place of business. last 3 cars here. Always professional and detail orientated. Nice Clean place of business. More
Came in to get advice on a leak we had on our vehicle. Talked to service advisor who sent us to parts department. Parts guy said we needed to bring the vehicle so they could look at it. Went home picked u Talked to service advisor who sent us to parts department. Parts guy said we needed to bring the vehicle so they could look at it. Went home picked up truck took it back within 30 minutes. Drive into service department and was told they could not do anything for several days and could only look at it with an appointment. This was a surface leak from an outside light, nothing mechanical. Also, there were no customers in service area, 6 service reps not busy, and no one really offered us any help or ideas. We left extremely frustrated and will find another Chevy dealer to help us out. Can not recommend them for any personal attention, customer service, or any other services. More